jazzhr
Medical Office Administrator
Fonemed
Remote, CAN
Full-time
Mid · 3+ years experience
Remote
Discovered 2 weeks ago
Microsoft Office
Free
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Key Skills for This Role
Microsoft Office
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- Manage front desk operations including patient check-in/check-out
- Facilitate clinic patient flow
- Escorting patients between reception, waiting and examination areas
- Clinic room change over, cleaning and processing when required
- Schedule and coordinate appointments efficiently
- Maintain and update patient records using EMR systems
- Handle incoming calls, emails, and patient inquiries professionally
- Process billing, insurance claims, and payments (if applicable)
- Ensure confidentiality and accuracy of all medical information
- Coordinate referrals, lab requests, and follow-ups
- Maintain office and clinic supplies and administrative systems
- Support physicians, nurse practitioners and other clinical staff as needed
- Other relevant duties as needed
- Medical Office Administration diploma
- 3-5 years experience in a medical office or clinic supporting medical professionals
- Strong proficiency with EMR system
- Strong organizational and multitasking skills
- Excellent communication and customer service abilities
- High level of accuracy and attention to detail
- Ability to maintain patient confidentiality (PHIA compliance)
- Proficiency with Microsoft Office and general computer systems
- Familiarity with medical terminology
- Experience in a fast-paced clinic environment
- Ability to sit or stand for extended periods while performing administrative tasks
- Ability to use a computer and phone system for prolonged periods and perform repetitive tasks
- Frequent reaching, bending, stooping, and light lifting associated with room preparation and supply stocking
- Ability to lift, carry, push, or move supplies and equipment
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