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Key skills for this role
Our media organization is growing, and strong performance at scale requires more than talented Media Buyers.
We need leaders who can build the systems, processes, and operating rhythms that allow teams to deliver consistently as client volume grows.
The Media Operations Manager will manage Media Buying teams while owning the systems that support their performance. You will be responsible for turning a group of capable individuals into a well-run operating unit.
You will work closely with Media Buying leadership and cross-functional teams to improve execution, capacity, quality, and team performance.
You will establish clear workflows, operating rhythms, standards, and accountability mechanisms for the teams you manage.
You will determine what needs to happen consistently across accounts and build practical systems that make that possible.
You will lead Team Leads, Media Buyers, and Media Analysts and hold the team accountable for performance, quality, and execution.
You will create a clear feedback loop between individual performance, team performance, and client outcomes.
You will identify bottlenecks, recurring errors, unnecessary manual work, and gaps in communication.
You will redesign processes and introduce tools, automation, and documentation where they create meaningful improvements.
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You will monitor workload across teams and make recommendations around account allocation, hiring, staffing, and resource requirements.
As client volume changes, you will ensure the organization has the capacity to support it.
You will coach Team Leads and high-potential Media Buyers and help build the next layer of leadership within the organization.
You are an experienced media leader who has moved beyond managing your own accounts.
You understand that good teams need clear expectations, reliable systems, strong managers, and accountability. You enjoy finding the reason behind recurring problems and fixing the system instead of repeatedly addressing the symptom.
You have strong paid media judgment, but your primary leverage comes from making other people and teams more effective.
You are comfortable operating with incomplete information and taking ownership of problems that do not come with predefined solutions.
6+ years of experience in paid media, performance marketing, growth marketing, or a related field
Strong e-commerce experience
Experience managing Media Buyers, Analysts, Team Leads, or similar professionals
Experience building or improving operating processes and team workflows
Strong knowledge of Meta, Google, TikTok, and other paid media platforms
Experience with performance management and team development
Experience managing team capacity and resource allocation
Strong analytical, organizational, and communication skills
Experience in an agency, growth, or high-volume client environment is valuable
This is an opportunity to help build the operating infrastructure behind a rapidly growing media organization.
You will have significant ownership over how teams work, how performance is measured, how capacity is managed, and how we scale without allowing operational complexity to slow us down.
Private tech-enabled performance marketing agency helping DTC beauty, wellness, lifestyle, and health brands scale profitably.
Visit company websiteUSD 50000-110000 yearly / year
Full-time
Senior · 6+ years experience
Remote
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