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Rewards that grow: Competitive compensation, team member group benefits program, and discounts on medical-grade skincare and aesthetic services.
Strength in harmony: Warm and personable team-based atmosphere. Work alongside a team of skilled professionals in a professional, fast-paced clinic environment.
Learn from the best: Be part of a growing organization and gain exposure to the plastic surgery, medical aesthetics, and skincare industry.
Provide world-class service to ensure an exceptional patient and client experience through:
Greeting patients and clients in a warm, professional, and welcoming manner.
Answering incoming phone calls and responding to patient and client emails promptly and professionally.
Assisting with appointment scheduling, confirmations, and reminders.
Supporting the front desk team with daily administrative and patient coordination duties.
Processing patient and client checkouts, payments, and receipts accurately.
Assisting with the preparation of aesthetic treatment quotes and ensuring information is presented clearly and professionally.
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Maintaining accurate and organized patient charts, records, and filing systems.
Assisting with scanning, filing, and other administrative documentation as required.
Supporting the team with general clinic organization and administrative tasks.
Anticipating the needs of patients, clients, and team members and proactively offering assistance.
Maintaining a polished, professional, and organized front desk environment.
Following clinic policies, procedures, and privacy requirements.
Performing other duties as required to support the smooth operation of the clinic.
To be successful in this role, you are someone who is focused on patient care and customer service and takes pride in creating a polished, welcoming experience for every patient and client.
Previous experience in a medical, aesthetic, dental, hospitality, or other customer service environment is an asset.
Strong customer service skills and a genuine interest in helping people.
Excellent attention to detail and accuracy.
Strong communication and interpersonal skills.
A positive attitude and professional, polished presentation.
Team player who is also comfortable working independently.
Ability to multitask, prioritize, and remain calm and organized in a busy environment.
Proactive and helpful attitude, with the ability to recognize what needs to be done and take initiative.
Strong computer skills and the ability to learn new systems quickly.
Professionalism, reliability, and discretion when handling patient information.
Ability to maintain a professional presence and remain engaged and productive throughout the day.
Flexibility to work a variety of shifts, including occasional evenings and Saturdays.
We are a polished team with high standards for patient care, professionalism, and service. We are looking for someone who will thrive in that environment and take pride in contributing to it.
The ideal candidate is someone who:
Understands what a true white-glove patient experience looks like.
Is attentive to the details that make patients and clients feel valued.
Stays productive and engaged throughout the day.
Is comfortable working in a busy environment and enjoys helping wherever support is needed.
Takes initiative and can recognize what needs to be done.
Works well with others and contributes positively to the team.
Maintains a professional presence and understands the importance of being fully engaged while at work.
Parent group profile
GraceMed is a Canadian physician-led network of cosmetic surgery, dermatology, medical aesthetics, and functional medicine clinics.
Visit parent group websiteCAD 19-26 hourly / hour
Part-time
Entry
Onsite
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