Mechanical Services Clerk

We are seeking a Mechanical Services Clerk with experience in general office and automotive shop administration who will be responsible for supporting our mechanic shop operations. You will be involved in sourcing parts, preparing quotes, creating work orders, data entry, and customer service.

Customer Focused. You will provide customers with a great experience by responding quickly and following through with requests.

Organized. You will support a broad range of administrative tasks, and can comfortably pause work to respond to customer inquiries.

Team Oriented. You will proactively communicate with other team members including: sales, commercial accounts, and accounting to support our customer service needs.

Provide excellent customer service by responding to customer inquiries, obtaining vehicle and service information, and ensuring customers receive prompt, efficient and courteous attention for all contacts and transactions

Accurately enter information into our systems for mechanical service repairs, including costing of materials, supplies, and labour for dealer, retail, and commercial customers in accordance with SLA's and company procedures

Prepare repair orders, including description of repairs and services authorized

Complete all administrative functions related to mechanic shop operation, including preparing quotes, seeking approval from customers, ordering parts/supplies, preparing invoices, posting fees/work into AMS, and other data entry tasks