MECCA Aesthetica - Assistant Clinic Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
MECCA Aesthetica seeks an Assistant Clinic Manager to support clinic operations, team motivation, and customer experience. The role requires a dermal therapist with 12+ months experience in a clinic environment and management experience.
Key Skills for This Role
Responsibilities
- Motivate, coach, and support the team to provide an ‘only at MECCA’ customer experience
- Take the lead on key operational and administrative tasks to ensure accuracy and efficiency
- Support roster optimisation to drive productivity, client conversion/rebooking and sales targets
- Managing adverse events and assist the team in resolving clients’ concerns/complaints
- Play a critical role in fostering good health and safety culture through leading by example
- Consult with customers to provide recommendations for their personal skincare needs and expert advice on skin health
- Use medical grade equipment to provide hands on treatments to clients for services including microdermabrasion, advanced peels, and LED
- Support the Clinic Manager with onboarding new team members
Requirements
- Dermal therapist with a minimum of 12 months experience in a fast paced retail or clinic environment (mandatory)
- At least 12 months of management experience in a clinic environment
- Diploma of Dermal Therapy, Beauty Therapy or a Bachelor of Dermal Science / Health Science (preferred)
- Experience in training and developing staff with hands on treatment training and theory
- Confident in communicating with peers, managers, key stakeholders, and clients
- Passionate about creating an excellent customer experience through building strong relationships
- Well presented, confident and organised with excellent time management skills
Full Job Posting
About the Role
- MECCA Aesthetica at Bourke Street is a destination for advanced, results driven skin treatments.
- We are looking for a fulltime Assistant Clinic Manager (ACM) to support the Clinic Manager in driving the overall performance and operational efficiency of the clinic, as well as continuing to build an excellent culture in a team of highly skilled dermal therapists.
Key Responsibilities
- Motivate, coach, and support the team to provide an ‘only at MECCA’ customer experience.
- Take the lead on key operational and administrative tasks to ensure accuracy and efficiency.
- Support roster optimisation to drive productivity, client conversion/rebooking and sales targets.
- Managing adverse events and assist the team in resolving clients’ concerns/complaints.
- Play a critical role in fostering good health and safety culture through leading by example and making safety a priority.
- Consult with customers to provide recommendations for their personal skincare needs and expert advice on skin health.
- Use medical grade equipment to provide hands on treatments to clients for services including microdermabrasion, advanced peels, and LED.
- Support the Clinic Manager with onboarding new team members.
We are looking for a team player who:
- Is a dermal therapist with a minimum of 12 months experience in a fast paced retail or clinic environment (mandatory).
- Has at least 12 months of management experience in a clinic environment.
- Has a Diploma of Dermal Therapy, Beauty Therapy or a Bachelor of Dermal Science / Health Science (preferred).
- Have experience in training and developing staff with hands on treatment training and theory.
- Is confident in communicating with peers, managers, key stakeholders, and clients.
- Is passionate about create an excellent customer experience through building strong relationships.
- Is well presented, confident and organised with excellent time management skills.
Life at MECCA
- A competitive salary package and rewards, including a generous product discount in all MECCA stores and products and treatments at MECCA Aesthetica.
- Countless opportunities for education and development, including access to training led by leading brand founders.
- A Parental Support Program featuring paid parental leave and ongoing superannuation.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at MECCA Brands
MECCA Sorrento - Store Operations Specialist
Mecca, KSA
MECCA Brands is looking for a part-time Operations Specialist for its Sorrento store in VIC, Australia. The role involves stock replenishment, maintaining store presentation, and supporting operational activities. Requir
MECCA Pacific Fair - Skin Specialists Expressions of Interest
Queensland, UAE
MECCA is seeking expressions of interest for Skin Specialists to join their new Pacific Fair store in QLD. The role involves providing expert skincare advice, conducting skin services, and delivering exceptional customer
MECCA Hurstville - Zone Manager
Mecca, KSA
MECCA Brands is looking for a passionate Zone Manager to lead a team at their Hurstville store in NSW on a part-time basis (25 hours/week). The role involves supporting the management team, driving sales, and delivering
MECCA Karrinyup - Zone Manager
Mecca, KSA
MECCA Brands is seeking a passionate Zone Manager to help lead their MECCA Karrinyup store in WA on a part-time basis. The role involves supporting the management team to deliver exceptional customer experiences, driving
MECCA Wellington - Zone Manager
Mecca, KSA
MECCA Brands is looking for a passionate Zone Manager to lead the MECCA Wellington store in NZ. The role involves supporting the management team, driving sales, and coaching staff. Candidates should have prior experience
MECCA Cairns - Store Manager (Secondment)
Mecca, KSA
Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here! We are looking for a passionate Store Manager to help lead our ME
MECCA Eastgardens - Zone Manager
Mecca, KSA
Are you ready to take your leadership career to the next level and join Australia’s leading prestige beauty retailer? If so, submit your application here! We are looking for a passionate Zone Manager to help lead our MEC
MECCA Commercial Bay - Store Operations Specialist
Mecca, KSA
Are you ready to take your operations career to the next level and join Australia’s leading beauty retailer? If so, submit your expression of interest here! Life as an Operations Specialist at MECCA: World-class educati
MECCA Sorrento - Store Operations Specialist
Mecca, KSA
MECCA Pacific Fair - Skin Specialists Expressions of Interest
Queensland, UAE
MECCA Hurstville - Zone Manager
Mecca, KSA
MECCA Karrinyup - Zone Manager
Mecca, KSA
MECCA Wellington - Zone Manager
Mecca, KSA
MECCA Cairns - Store Manager (Secondment)
Mecca, KSA
MECCA Eastgardens - Zone Manager
Mecca, KSA
MECCA Commercial Bay - Store Operations Specialist
Mecca, KSA