Master Scheduler

This position is a corporate liaison for and between all departments on production scheduling and related production activities.

Will develop, monitor, and maintain Master Production Build Schedules, and will interface with customers on all order fulfillment activities.

ESSENTIAL FUNCTIONS: (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Receives customer demand in forecast and purchase order forms, and analyzes information for changes and feasibility.
• Enters and maintains all customer order activities in compliance with the established business agreements/contracts of assigned accounts, and company and department procedures.
• Develops, publishes and maintains the global Master Production Schedule for assigned accounts.
• Initiates appropriate corrective actions to production schedules when dictated by changes in business.
• Facilitates the expediting/de-expediting of all schedule changes.
• Responds to customer inquiries on open/closed orders, product availability, lead-times, and pricing.
• Other duties assigned by manager.
• Participates in the Change Control Board activities that include the coordinating of Engineering Change Notice (ECN) effectivity with Purchasing, Scheduling, and Production.

SUPERVISION GIVEN/RECEIVED: Under limited supervision by the Corporate Global Demand Manager this position will develop the corporate build plans and administer the order fulfillment activities.

• High School or equivalent and/or Associate’s degree in business.
• Five years’ experience in the manufacturing planning field and/or college related courses.
• Equivalent combination of education and experience may be considered.
• Ability to read, analyze and interpret general business data with some knowledge of spreadsheets and general accounting practices.
• Present information and respond to questions from all levels of associates and the customer.
• Demonstrated organizational skills, with the ability to handle and prioritize multiple projects simultaneously in a timely manner in a fast-paced environment.
• Strong written and oral communication skills; must be able to write and understand routine reports, follow oral and written instructions, and speak effectively.
• Must be accurate, with a strong attention to detail.
• Strong interpersonal skills; ability to relate to and work with diverse groups of people.
• Must be proficient in Microsoft Office (i.e., Word, Excel, etc.).
• Must have a high level of interpersonal skills to handle sensitive and confidential situations and materials. Position continually requires demonstrated poise, tact and diplomacy.

• Bachelor’s degree in business or a related technical field.
• APICS certification with considerable experience using MRP planning software.
• Three years experience in the EMS planning field (Forecasting, Capacity Analysis, and Production Scheduling).
• Ability to read, write, and speak Vietnamese, Chinese, and/or Spanish

PHYSICAL DEMANDS: The employee is regularly required to sit; use hands and fingers, handle or feel objects, talk, hear, and see.

The employee must occasionally lift and/or move up to 25 pounds, stand, walk, climb, balance, stoop, kneel, crouch, crawl, or reach with hands and arms.

The employee will regularly multi-task between projects, be required to move throughout the office building, and effectively communicate.

WORK ENVIRONMENT: The environment is fast-paced; time pressured, and requires accuracy.

The normal environment is quiet and typical of an open cubical setting with some areas that may be louder at times.

The statements on this job description are intended to describe the general nature and level of work being performed by incumbents.

They are not intended to be an exhaustive list of all responsibilities, duties, and skills required by all incumbents, and all job descriptions are subject to change to accommodate business necessity.

In support of KeyTronic’ goals some incumbents may perform other duties as assigned.

In addition, all KeyTronic employees are expected to:

• Promote teamwork and cooperative effort
• Help train and give guidance to other KeyTronic employees
• Maintain a clean, safe, and unobstructed work area
• Provide customers with the highest quality of products and service
• Understand and apply appropriate quality improvement processes

KeyTronic is an EOE/M/W/VET/Disabilities employer.