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Marketplace Specialist

Hotel / Motel Owner & General Manager Forum
Dubai, UAE
Parttime
Mid-Senior
2 months ago
MarketplaceSpecialist
Free

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Role Description

The Marketplace Specialist is responsible for managing and optimizing online marketplace operations to drive sales performance, brand visibility, and customer engagement across e-commerce platforms.

This role focuses on marketplace account management, product listing optimization, campaign coordination, performance analysis, and operational support to ensure business growth and efficient marketplace operations.

Key Responsibilities Include

  • Managing daily operations across online marketplace platforms
  • Creating, updating, and optimizing product listings and digital content
  • Monitoring sales performance, pricing, inventory levels, and marketplace KPIs
  • Coordinating promotional campaigns, advertisements, and marketplace activities
  • Analyzing marketplace trends, customer behavior, and competitor performance
  • Managing order processing, fulfillment coordination, and customer issue resolution
  • Collaborating with marketing, logistics, and customer service teams to improve operational efficiency
  • Supporting marketplace expansion and growth initiatives
  • Preparing sales reports, performance dashboards, and operational analysis
  • Ensuring compliance with marketplace policies, brand guidelines, and operational standards

Qualifications

  • Bachelor’s degree in Marketing, Business Administration, E-Commerce, Digital Business, or related field
  • 2–5 years of experience in e-commerce, marketplace operations, digital sales, or online business roles
  • Strong understanding of online marketplace platforms and e-commerce operations
  • Experience with marketplace tools, analytics, and performance reporting
  • Good analytical and problem-solving skills
  • Strong communication and coordination abilities
  • Proficiency in Microsoft Excel and digital reporting tools
  • Ability to manage multiple products, campaigns, and operational tasks effectively
  • Experience in retail, FMCG, fashion, electronics, or consumer goods industries is an advantage

Key Competencies

  • Marketplace and e-commerce operations
  • Product listing and campaign management
  • Data analysis and performance reporting
  • Inventory and fulfillment coordination
  • Communication and stakeholder management
  • Attention to detail and operational accuracy
  • Problem-solving and adaptability
  • Digital business and customer-focused mindset

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