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Marketplace Specialist
HomeKode
Dubai, UAE
Full Time
Mid
1 months ago
Marketplace OperationsE commerceProduct Listing OptimizationPricing StrategyData AnalysisInventory Management
Free
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Marketplace OperationsE commerceProduct Listing Optimization
About the Role
HomeKode is looking for a Marketplace Specialist to own end-to-end performance and commercial success of products on third-party online marketplaces. Responsibilities include driving revenue growth, optimizing listings, managing pricing and promotions, and analyzing performance.
Key Skills for This Role
Marketplace OperationsE commerceProduct Listing OptimizationPricing StrategyData AnalysisInventory Management
Responsibilities
- Own the end to end performance of third party marketplaces, driving revenue growth, profitability, and operational excellence
- Manage daily marketplace operations including product listings, order management, fulfillment coordination, returns, and customer experience
- Create, optimize, and continuously improve product listings, including content, product descriptions, images, keywords, categorization, and merchandising
- Monitor and analyze marketplace performance through key metrics including sales, traffic, conversion rates, operational KPIs, and customer satisfaction
- Own marketplace P&L by managing pricing strategies, promotions, marketplace fees, margins, and profitability
- Conduct ongoing market research and competitor analysis to identify product opportunities, pricing trends, customer demand, and competitive positioning
- Plan, execute, and monitor promotional campaigns, seasonal initiatives, and marketplace marketing activities
- Partner with internal teams to maintain inventory accuracy, optimize stock availability, improve sell through rates, and minimize stock outs and overstock situations
Requirements
- Bachelor's Degree in Business Administration, Marketing, E commerce, Supply Chain Management, or any related field
- Minimum 3–5 years of experience managing third party marketplaces or e commerce channels
- Proven hands on experience in end to end marketplace operations, commercial performance management, and product listing optimization
- Demonstrated experience managing marketplace profitability, pricing strategies, promotions, and performance analytics
- Fluent in English (mandatory)
Full Job Posting
Role Overview
- The Marketplace Specialist is responsible for owning the end to end performance, operations, and commercial success of the company's products across third party online marketplaces.
- The role focuses on driving revenue growth, optimizing marketplace operations, maximizing profitability, and ensuring an exceptional customer experience through data driven decision making, operational excellence, and continuous marketplace optimization.
Main Responsibilities
- Marketplace Strategy & Performance: Own the end to end performance of third party marketplaces, driving revenue growth, profitability, and operational excellence aligned with business objectives.
- Marketplace Operations: Manage daily marketplace operations including product listings, order management, fulfillment coordination, returns, and customer experience.
- Product Listing Optimization: Create, optimize, and continuously improve product listings, including content, product descriptions, images, keywords, categorization, and merchandising to maximize visibility and conversion.
- Commercial Performance Management: Monitor and analyze marketplace performance through key metrics including sales, traffic, conversion rates, operational KPIs, and customer satisfaction, providing actionable insights for continuous improvement.
- Profitability & Pricing Management: Own marketplace P&L by managing pricing strategies, promotions, marketplace fees, margins, and profitability while identifying opportunities to improve financial performance.
- Market & Competitor Analysis: Conduct ongoing market research and competitor analysis to identify product opportunities, pricing trends, customer demand, and competitive positioning.
- Product Portfolio Optimization: Evaluate product performance to optimize assortment, scale high performing products, improve underperforming listings, and recommend product expansion opportunities.
- Campaign & Promotional Management: Plan, execute, and monitor promotional campaigns, seasonal initiatives, and marketplace marketing activities to achieve revenue and growth targets.
- Inventory & Supply Coordination: Partner with internal teams to maintain inventory accuracy, optimize stock availability, improve sell through rates, and minimize stock outs and overstock situations.
- Brand Compliance & Customer Experience: Ensure brand consistency, marketplace compliance, content quality, and a seamless customer experience across all marketplace touchpoints.
- Performance Reporting & Continuous Improvement: Prepare regular business performance reports with data driven recommendations, identify operational inefficiencies, and implement continuous improvement initiatives.
Minimum Requirements
- Highest Academic/Vocational Qualification: Bachelor's Degree in Business Administration, Marketing, E commerce, Supply Chain Management, or any related field.
- Relevant Work Experience: Minimum 3–5 years of experience managing third party marketplaces or e commerce channels.
- Proven hands on experience in end to end marketplace operations, commercial performance management, and product listing optimization.
- Demonstrated experience managing marketplace profitability, pricing strategies, promotions, and performance analytics.
- Language Spoken: Fluent in English (mandatory).
Key Skills
- Marketplace operations management
- E commerce and digital merchandising
- Product listing optimization and conversion improvement
- Pricing strategy and profitability management
- Data analysis and performance reporting
- Inventory planning and coordination
- Market and competitor analysis
- Cross functional collaboration and stakeholder management
- Strong commercial acumen and problem solving skills
- High ownership mentality with the ability to work independently
System Proficiency
- Marketplace platforms (Amazon, Noon, Carrefour Marketplace, Mumzworld, or similar)
- Seller Central and marketplace management tools
- Shopify, Magento, or similar e commerce platforms
- Microsoft Excel (Advanced)
- Google Analytics
- Power BI, Tableau, or similar business intelligence and reporting tools
- ERP and inventory management systems
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