Marketing Manager Al Samriya Autograph Collection

Job Overview

Schedule

• The position is full time.
• The role is not identified as remote.

Education and Experience

• One pathway requires a two-year degree in Business Administration, Marketing, Hotel and Restaurant Management, or a related major plus three years of relevant experience.
• An alternative pathway requires a four-year bachelor's degree in one of those areas plus one year of relevant experience.

Relationship and Sales Activities

• Coordinate with off-property sales channels so sales efforts are complementary and not duplicative.
• Build relationships with existing and new customers through sales calls, entertainment, FAM trips, and trade shows.
• Develop community relationships and manage key internal and external stakeholders.
• Provide accurate and effective turnover to Event Management.

Managing Sales Activities

• Participate in sales calls to acquire new business and close business.
• Execute operational aspects of booked business, including proposals, contracts, and customer correspondence.

Market and Revenue Management

• Identify new business to achieve personal and location revenue goals.
• Assess competitors, economic trends, supply, demand, and market conditions to maximize revenue.
• Understand target customers and their business concerns to provide better business solutions.

Customer Service

• Support customer loyalty by delivering service excellence throughout each customer experience.
• Serve customers to grow share of account and follow company customer service standards.
• Interact with guests to obtain feedback on product quality and service levels.

About Autograph Collection