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Marketing and Communications Manager (Parts and Services)
Stellantis Middle East & Africa
Dubai, UAE
Full Time
Manager
2 weeks ago
Marketing StrategyDigital MarketingSocial MediaProject ManagementMicrosoft ExcelMicrosoft PowerPoint
Free
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Marketing StrategyDigital MarketingSocial Media
About the Role
Stellantis seeks a Marketing and Communications Manager for Parts and Services in Dubai. The role involves developing marketing strategies, managing campaigns, and coordinating with distributors.
Key Skills for This Role
Marketing StrategyDigital MarketingSocial MediaProject ManagementMicrosoft ExcelMicrosoft PowerPoint
Responsibilities
- Develop weekly/monthly content plans in line with MOPAR and Stellantis brand’s marketing strategy
- Provide know how transfer and support to General Distributors within the region
- Prepare, survey and execute the marketing communication part of target agreements with GDs
- Implement regional and country specific marketing communication plans and activities
- Develop marketing tools and material to support service and parts sales
- Develop new sales channels and tools for e commerce and digital marketing
- Manage relationships with GD service & parts marketing team and agency partners
- Manage and enhance Stellantis websites and GD webpages in the region
- Support planning and execution of Quarterly Service & Parts Marketing meetings
- Maintain and track budgets for regional and country specific campaigns
Requirements
- University Degree in Business Management/Sales & Marketing (Master’s preferred)
- 5 7 years’ experience in automotive aftersales from automotive manufacturer or tier one supplier preferred
- Excellent knowledge of Microsoft Excel, PowerPoint and Word
- Language: English & Arabic
- Strong organizational skills, ability to multitask and prioritize workload
- Excellent oral, written, proven communication and interpersonal skills
Full Job Posting
Company Overview
- Stellantis is a leading global automaker and mobility provider.
- The role is to work with inter department and market managers for factory led AS products, brand campaigns and promotions.
Key Responsibilities Marketing
- Develop weekly/monthly content plans in line with MOPAR and Stellantis brand’s marketing strategy.
- Know how transfer and support to General Distributors within the region.
- Prepare, survey and execute the marketing communication part of target agreements with GDs.
- Implement regional and country specific marketing communication plans and activities.
- Development of marketing tools and material to support service and parts sales.
- Development of new sales channels and tools to e commerce and digital marketing.
- Relationship Management with GD service & parts marketing team and agency partners.
- Management, development & enhancement of Stellantis websites & GD’s webpages.
- Support in planning and execution of Quarterly Service & Parts Marketing meetings.
- Working closely with Market Managers on ongoing support and marketing activity.
Key Responsibilities Business Support
- Active role in service and parts business to maximize revenue opportunities.
- Maintain and track budgets for regional and country specific campaigns.
- Safeguarding supply and availability of marketing material at GDs.
- Managing and Monitoring PR/PO requests of marketing spending.
- Submit action plan to Head of SPM Marketing before implementation.
- Providing and sharing KPI of performance following company guidelines.
Key Responsibilities Market Research
- Collect, compile and analyze marketing and communication activities of main competitors.
- Create weekly/monthly reports detailing competitor activities and best practices.
Key Responsibilities New Model Launch
- Working closely with inter department and coordinating on New Model Launch marketing activity for aftersales.
- Support each vehicle launch team by project managing the launch process.
- Development of marketing tools & material on time.
- Communication and co ordination with inter department and GDs regarding launch activities.
Competencies and Qualifications
- Strong organizational skills, ability to multitask and prioritize workload.
- Excellent oral, written, proven communication and interpersonal skills.
- Resourceful, innovative thinker and ability to work on own initiative.
- Team player with close working relationships.
- Ability to listen and work with individuals at all levels.
- Utmost discretion with sensitive and confidential information.
Technical Skills
- University Degree in Business Management/Sales & Marketing (Master’s preferred).
- 5 7 years’ experience in automotive aftersales from automotive manufacturer or tier one supplier preferred.
- Excellent knowledge of Microsoft Excel, PowerPoint and Word.
- Language: English & Arabic.
Soft Skills
- Excellent analytical and financial skills.
- Strong decision making skills with strategic enhancement.
- Ability to analyze and interpret complex activities.
- Strong communication and facilitation skills.
- Excellent project management skills.
- Strong business acumen and proven leadership abilities.
- Professional demeanor and proactive approach.
What We Offer
- Professional Development opportunities.
- Global Exposure to diverse colleagues and cultures.
- Inclusive and collaborative company culture.
- Mentorship from industry experts.
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