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Key skills for this role
• Accountable to relevant Transformation leads for new report builds, enhancements, testing and troubleshooting post-production defects.
Yet have specialization in data storytelling & report building.
• Understand systems and talent supply chain data to architect reports based on key performance indicators.
• Project manage new report builds and enhancements with technology and BI teams.
• Create business requirement documents and test scenarios for new.
Conduct rigorous testing for logic and data accuracy.
• Partner with Business and IT teams to troubleshoot any existing report in Talent Supply Chain.
• Design and implement report adoption plans for target audience.
• Ability to interpret large amount of complicated data in excel and transfer them into automated systems such as Power BI where applicable.
• Develop and implement workforce management strategies and best practices
• Analyze and forecast staffing needs based on historical data and business trends
• Create and maintain scheduling policies and procedures to meet service level goals
• Monitor and adjust workforce schedules to optimize efficiency and cost-effectiveness
• Collaborate with stakeholders to align workforce planning with organizational goals and objectives
• Lead a team of workforce management specialists to deliver quality workforce planning services
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Genpact is a global professional services company that uses data, technology, and AI to transform and operate business processes for large enterprises.
Visit company websiteJobs and hiring trendsFull-time
Manager
Hybrid
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