Manager, Telecom Partnerships & Interconnect

RESPONSIBILITIES:

• Manage Partnerships: Coordinate IPX, hubbing, and clearing relationships end-to-end, including tracking contracts, rate cards, renewals, and capacity commitments.
• Track Performance: Maintain measurable SLAs and vendor scorecards covering GT routing turnaround, IPX ports, IREG/TADIG scheduling, and clearing setup.
• Run Operations: Facilitate monthly operating reviews with partners, documenting action items, deadlines, and tracking escalation decisions.
• Cross-Functional Interface: Act as the core daily contact for partner dependencies across Sales Engineering, Network Integration, NOC, and Finance.
• Support Capacity Planning: Coordinate with internal teams to align the MNO onboarding pipeline with partner demand and delivery plans.
• Mitigate Risk: Support the implementation of a multi-sourcing strategy to reduce carrier concentration and continuity risk.
• Troubleshoot Issues: Review commercial or operational breakdowns with enough roaming familiarity to track down vendor issues and drive corrective action.

REQUIRED QUALIFICATIONS:

• 4+ years of experience in carrier interconnect, wholesale roaming, IPX/GRX, or telecom vendor operations.
• Experience managing day-to-day operations with strategic suppliers and telecom partners.
• Solid working familiarity with SS7/MAP and Diameter signaling, GT/point-code routing, and IPX interconnect operations.
• Strong knowledge of IR.21/RAEX, IREG/TADIG testing schedules, and basic TAP/RAP/BCE workflows.
• Demonstrated success administering telecom agreements, monitoring service levels, and handling operational escalations.
• Strong organizational skills with the ability to turn ambiguous operational issues into structured tasks.

PREFERRED QUALIFICATIONS:

• Experience with NTN, NB-IoT, IoT roaming, or rapidly growing multi-MNO networks.
• Familiarity with GSMA processes and ticketing platforms like Jira and Confluence.

WHAT WE OFFER

• With employees working across three continents, Skylo is proud to be an equal opportunity employer dedicated to building an inclusive and diverse workforce. Our worldwide culture encourages a flexible approach to work, and we offer an attractive range of benefits:
• Competitive compensation packages including a stock option-based equity program
• Comprehensive benefits including medical, dental, vision, and retirement plan
• Monthly allowances for wellness and education reimbursement
• A generous time-off policy, holidays, and the opportunity to temporarily work abroad
• A once-in-a-career opportunity to operate the world's first commercial, live direct-to-device satellite network
• Access to a world-class team across software, hardware, chipsets, telecom, satellite, and network virtualization
• Open, transparent, inclusive culture that blends Silicon Valley, Nordic, and South Asia characteristics
• The estimated base salary range for this role is $130,000 — $140,000 . Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant training.
• In addition to base salary, Skylo offers a competitive benefits package including health insurance, retirement plans, paid time off, and equity options.

EEO STATEMENT