Manager, Technical Services

Serve as the technical point of contact for customers, addressing performance concerns and providing data-driven recommendations. Collaborate with sales and account management teams to ensure customer satisfaction and retention. Present technical findings and engage in chemical review meetings with customers.

Serve as the technical point of contact for customers, addressing performance concerns and providing data-driven recommendations.

Collaborate with sales and account management teams to ensure customer satisfaction and retention.

Present technical findings and engage in chemical review meetings with customers.

Oversee or participate in laboratory testing and field trials for new or reformulated products. Provide specific metrics for customer success and understanding of customer needs for new products Understand the market dynamics to provide expertise to product development on product needs Analyze data and prepare detailed technical reports and recommendations. Work closely with R&D and product development teams to validate and improve formulations.

Oversee or participate in laboratory testing and field trials for new or reformulated products.

Provide specific metrics for customer success and understanding of customer needs for new products

Understand the market dynamics to provide expertise to product development on product needs

Analyze data and prepare detailed technical reports and recommendations.

Work closely with R&D and product development teams to validate and improve formulations.

Train field technicians, operators, and customers on proper chemistry, product application and working safety Develop technical training materials and conduct workshops or seminars. Mentor junior technical staff in field troubleshooting and customer engagement.

Train field technicians, operators, and customers on proper chemistry, product application and working safety

Develop technical training materials and conduct workshops or seminars.

Mentor junior technical staff in field troubleshooting and customer engagement.

Write technical recommendations, and full survey summaries to include findings, testing, results and conclusions Contribute to the development of standard operating procedures (SOPs), manuals, and best practice documents. Ensure compliance with company and industry standards for documentation and reporting.

Write technical recommendations, and full survey summaries to include findings, testing, results and conclusions

Contribute to the development of standard operating procedures (SOPs), manuals, and best practice documents.

Ensure compliance with company and industry standards for documentation and reporting.

Bachelor’s degree in Chemistry, Chemical Engineering, Petroleum Engineering, or a related technical field. Advanced degree preferred but not required.

Bachelor’s degree in Chemistry, Chemical Engineering, Petroleum Engineering, or a related technical field.

Advanced degree preferred but not required.

5+ years of experience in technical service, field engineering, or production chemistry within the oil and gas industry. Hands-on experience with chemical treatment programs (e.g., corrosion inhibition, scale control, emulsion breaking, biocides, etc.). Strong background in field operations, data analysis, and customer engagement.

5+ years of experience in technical service, field engineering, or production chemistry within the oil and gas industry.

Hands-on experience with chemical treatment programs (e.g., corrosion inhibition, scale control, emulsion breaking, biocides, etc.).

Strong background in field operations, data analysis, and customer engagement.