Manager, Technical Product (AAI)

UAT Facilitation: Provide the documentation and product knowledge needed for the UAT team to test effectively and verify the strategic intent.

Bug Verification: Filter and verify bugs reported by testers to ensure only legitimate, high-priority issues are passed to the engineering team.

Point of Contact: Serve as the main point of contact for PMO and Operations, providing updates on technical progress and delivery timelines.

Feedback Triage: Gather feedback from departments and organize it into a structured triage plan or decision matrix for leadership review.

Vision Fidelity: How accurately the final technical build reflects the original strategic vision provided by leadership.

Requirement Clarity: Minimal "blocked" status for developers due to missing or ambiguous technical specs.

User Delight & Resonance: High levels of stakeholder satisfaction, evidenced by frictionless product use and enthusiastic advocacy from cross-functional partners.

Value & ROI: Measurable success in driving value for customers and increasing ROI through cost savings or revenue gains.

Delivery Predictability: Maintaining a consistent release cadence that aligns with the established roadmap.

Cloud Platform Familiarity: Practical understanding of how cloud platforms store data and run automated tasks to process information.

Data Flow Logic: Experience mapping out how information moves from one system to another, ensuring data integrity as it transitions from routing services to cloud databases.

System Connectivity: Understanding how different software tools "talk" to each other to send data payloads and confirm when a task has been completed successfully.

Execution of AI Vision: Practical experience using Large Language Models (LLMs) to perform complex reasoning and solve multi-step problems based on a defined strategic framework.

Algorithmic Deconstruction: Ability to take a high-level "thinking" task and break it down into a series of logical inferences, evaluations, and summaries that an AI can execute.

Performance Optimization: Basic understanding of managing "token limits" and the trade-offs between a model’s "thinking" time and its operational speed/cost.

Exception Logic: Ability to define "if/then" rules for when AI reasoning is inconclusive, ensuring a robust hand-off to human-in-the-loop validation.

Technical Documentation: Expertise in writing step-by-step user stories and product descriptions that provide developers with a flawless blueprint for building.

Backlog Management: Proficiency in enterprise project management tools (e.g., ADO) to track bugs, prioritize new features, and maintain the tactical roadmap.

Testing Coordination: Ability to translate technical requirements into accurate scripts for testing teams to verify product intent.

Certifications (Preferred): Agile/Scrum certifications (CSPO or CSM) or Cloud-specific foundational certifications (GCP Digital Leader or AWS Cloud Practitioner)

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $70,825 - $106,500 CAD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applicants of all backgrounds, experiences, and perspectives. We know some candidates, especially women and people of color, may hesitate to apply unless they meet every requirement. If this role excites you, we encourage you to apply.

Livingston is an equal opportunity employer committed to fostering an inclusive and accessible workplace. Accommodations are available throughout the recruitment process for applicants with disabilities. If you require an accommodation, please advise when submitting your application. In accordance with Ontario transparency requirements, t his posting is for an existing, currently available position. In accordance with Ontario transparency requirements, this posting is for an existing, currently available position.

Job Type: Full Time

Location: HomeOffice Ontario