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The Manager, Network & Systems Engineering is a player-coach role responsible for the technical leadership and operational health of Rewards Network’s network and systems infrastructure. This position combines direct people management of a small, senior engineering team with meaningful hands-on technical contribution, ensuring both day-to-day stability and longer-term infrastructure modernization. The role reports to the Senior Manager, Infrastructure & Site Reliability Engineering and collaborates closely with Security, SRE, DBA, and product engineering teams.
For 41 years, Rewards Network has been helping restaurants grow revenue, increase traffic, and boost customer engagement through innovative financial, marketing services, and premier dining rewards programs. By offering unique card-linked offers, we introduce diners to fantastic restaurant experiences, leveraging advanced technology and data analytics to deliver value to restaurants, diners, and our strategic partners' loyalty programs.
At Rewards Network, you'll be part of a driven and diverse team that excels in collaboration, issue resolution, and taking ownership of both personal growth and the company's success. We take pride in partnering with the world's most powerful loyalty programs to drive full-price paying customers to local restaurants through marketing services and flexible funding options. Our engaging and rewarding environment is designed to help you gain your full potential.
The Manager, Network & Systems Engineering is a player-coach role responsible for the technical leadership and operational health of Rewards Network’s network and systems infrastructure. This position combines direct people management of a small, senior engineering team with meaningful hands-on technical contribution, ensuring both day-to-day stability and longer-term infrastructure modernization. The role reports to the Senior Manager, Infrastructure & Site Reliability Engineering and collaborates closely with Security, SRE, DBA, and product engineering teams.
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• 5+ years of hands-on experience in network engineering, systems administration, or a combined infrastructure role • 2+ years in a lead or management capacity with direct reports • Demonstrated experience with enterprise networking (routing, switching, firewalls, VLANs) • Proficiency administering Windows Server and Linux/Unix environments • Working knowledge of AWS or comparable public cloud platform • Experience supporting or migrating relational databases (SQL Server, PostgreSQL)
• Strong written and verbal communication; able to translate technical concepts for non-technical stakeholders and leadership • Effective prioritization and time management across people management, project work, and operational response • Collaborative approach to cross-functional work with engineering, product, security, and finance teams • Analytical and cost-conscious mindset when evaluating infrastructure decisions and vendor options • Ability to operate independently and drive initiatives with minimal oversight in a fast-paced environment • Commitment to documentation, operational rigor, and continuous improvement
Comprehensive benefits package, which includes:
This is a full-time, exempt position. The base salary range for this role in Chicago is $160,000–$175,000 annually, depending on level (mid-level or senior), as well as candidate experience, skills, and other factors. This role is also eligible for an annual bonus target of 15%, bringing total target compensation to $184,000-$201,250.
Competitive Time Off Benefits: including flexible PTO, 11 company holidays, and parental leave.
Generous dining reimbursement when you dine with our restaurant clients
401(k) plan with a company match
Two medical plan options- Standard PPO or High Deductible Health Plan (HSA with company match for HDHP participants)
Partnership with Rx n Go, offering certain prescriptions for free
Two dental plan options and a vision plan
Flexible Spending Accounts and a pre-tax commuter benefit program
Accident, Critical Illness, and Hospital Indemnity Insurance Plans
Short Term and Long Term disability
Company-paid life insurance and AD&D insurance, supplemental employee, spouse, and child life insurance
Employee Life Assistance Program
Hybrid working environment in a new office space downtown near the Metra Train stations and catered lunches on Tuesdays.
Rewards Network is a private fintech helping restaurants grow through loyalty marketing, rewards, insights, and flexible funding.
Visit company websiteJobs and hiring trendsUSD 160000-175000 yearly / year
Full-time
Senior · 5+ years experience
Hybrid
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