Manager, Software Development
Role Overview
First-line manager leading a newly formed engineering team delivering the Image & Fax Aviator Platform.
Leads software engineers and technical specialists across Java cloud services, Python AI and document intelligence, React experiences, enterprise integrations, and platform operations.
Accountable for people leadership, Scrum execution, engineering delivery, quality, and operational readiness.
Key Skills for This Role
Full Job Posting
Role overview
First-line manager leading a newly formed engineering team delivering the Image & Fax Aviator Platform.
Leads software engineers and technical specialists across Java cloud services, Python AI and document intelligence, React experiences, enterprise integrations, and platform operations.
Accountable for people leadership, Scrum execution, engineering delivery, quality, and operational readiness.
Engineering delivery and leadership
- Own Scrum-team execution, sprint and release plans, capacity, dependencies, risks, milestones, and commitments.
- Recruit and onboard eight initial external hires, then help scale the team to approximately 16 engineers.
- Coach and manage engineers; set expectations and address performance, engagement, retention, and team health.
- Partner with Product Management, Talent Acquisition, HR, and the Principal Engineer on roadmaps, hiring, technical standards, and delivery.
- Drive secure development, testing, CI/CD, infrastructure as code, observability, incident follow-up, and operational readiness.
- Establish Scrum practices, coach teams on stories and estimation, and use metrics and retrospectives to improve delivery.
Required qualifications
- 8+ years of progressively responsible software engineering experience, including 5+ years of direct engineering people leadership.
- Direct management experience with engineers and technical specialists in SaaS, cloud-platform, or enterprise-software organizations.
- Experience building or rapidly growing a team, recruiting talent, and owning Agile/Scrum delivery across interdependent workstreams.
- Strong understanding of cloud-native microservices, distributed systems, APIs, event-driven architecture, containers, Kubernetes, CI/CD, observability, and secure development.
- Working knowledge of Java and Spring Boot; experience partnering with Product Management on roadmaps, backlogs, release plans, and outcomes.
- Experience coaching employees, managing performance, and handling difficult delivery or organizational situations.
- Clear written and verbal communication; bachelor degree in Computer Science, Engineering, or related field, or equivalent practical experience.
Preferred qualifications
- Greenfield multi-tenant SaaS platform or new engineering-team experience; direct leadership of approximately 8–16 employees is preferred.
- AI-enabled products, document intelligence, OCR, workflow automation, agents, or human-in-the-loop applications are preferred.
- Fax, communications, imaging, healthcare interoperability, content management, or regulated enterprise software experience is preferred.
- Familiarity with Python, React/TypeScript, Kafka, PostgreSQL, Terraform, OpenTelemetry, and a major public cloud is preferred.
- Distributed-team experience and relevant cloud, Scrum, Agile, or engineering-management certification are preferred.
Workplace
- The role is office-based in Richmond Hill, Ontario.
Salary
- Posted salary range is $125,520 to $175,520; actual salary may vary based on candidate and market factors. No salary cadence is specified.
About OpenText
OpenText describes itself as a global information-management company and emphasizes trust, collaboration, innovation, and inclusion.
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