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Key skills for this role
Execute territory carve builds and scenario modeling from approved criteria and data sources
Field and resolve rep-level compensation questions and disputes; escalate plan design questions or exceptions affecting take-home pay
Maintain plan documentation and quota records as the single source of truth
Scope and prioritize smaller-scale Salesforce enhancement requests from sales and commercial teams; write clear requirements for development
Test and roll out approved changes to the sales team, including training and adoption follow-up
Own ongoing CRM data hygiene: deduplication, account/entity mapping, and pipeline data integrity monitoring
Maintain and enforce a sales process documentation playbook (stage definitions, pipeline classification rules, exclusion criteria) as the org's reference standard
Train the sales team on Salesforce process and mechanics (data entry standards, stage progression, required fields), tied to the process documentation playbook
Train the sales team on forecasting process and mechanics: submission cadence, what's expected each cycle, and how updates flow into the model
Own pipeline hygiene monitoring: identify stale, incomplete, or misclassified opportunities and drive resolution directly with reps and managers
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Support the forecasting cadence: help facilitate bottom up forecast process, including territory level flux analysis and key drivers. Assist with region and global level reviews and exec readouts
Build and maintain recurring KPI dashboards and scorecards: quota attainment, pipeline coverage, pull-through, rep and territory performance
Deliver a consistent reporting cadence to sales leadership
Monitor key KPIs at territory level, identifying variances and driving awareness to regional sales leaders
Track discounting trends and flag exceptions or patterns worth leadership attention
Partner with local teams on process adoption and operational issue resolution
Coordinate with Manufacturing, Logistics, and Finance to resolve order issues and keep backlog status current and accurate in Salesforce
Build and manage tooling, including AI-supported tracking and status communication, to monitor order health across the backlog and proactively flag delays or issues
Own recurring reconciliation of Salesforce bookings/revenue data against Finance records; resolve and document discrepancies
Coordinate renewal and service contract tracking (services and warranty) to prevent lapses
Manage new sales hire setup: Salesforce access, forecasting tools, and territory assignment, as the team scales through planned headcount growth
Alamar Biosciences specializes in ultra-sensitive protein detection technology for precision diagnostics, enabling researchers to discover novel biomarkers for disease.
Visit company websiteJobs and hiring trendsUSD 150000-175000 / year
Manager · 5–8 years experience
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