Manager, Sales Development Enterprise UK

About the role

What you'll do

Responsibilities

• Develop and own the outbound SDR strategy for UK Enterprise, including target account selection, outbound motions, sequencing, and multi‑channel tactics to consistently generate high‑quality pipeline.
• Hire, onboard, and lead a team of SDRs, setting clear expectations and providing ongoing coaching, training, and career development, with a particular focus on early‑career sales talent.
• Implement, track, and analyse KPIs across activity, conversion, and pipeline created, using data to identify trends, diagnose performance gaps, and ensure monthly and quarterly goals are met or exceeded.
• Partner closely with Marketing to design and refine lead‑generation programs, inbound lead handling processes, and campaigns aligned to our ideal customer profiles and priority verticals.
• Work hand‑in‑hand with Enterprise Account Executives to ensure clean qualification, high‑quality discovery, and frictionless handover of opportunities, driving strong SAL‑to‑revenue conversion.
• Establish and continuously improve team operating rhythms (stand‑ups, call blocks, pipeline reviews, enablement sessions) that drive accountability, learning, and high performance.
• Champion CRM and tooling excellence, ensuring the team uses Salesforce and Outreach (or similar tools) effectively for territory management, activity tracking, and reporting in line with Sales guidelines.

Who you are

Minimum qualifications

• 3+ years of experience managing an SDR or outbound sales development team, ideally in a high‑growth SaaS, fintech, or technology environment, with a proven record of meeting or exceeding pipeline targets.
• Demonstrated experience leading an outbound SDR function, including building or scaling processes for prospecting, qualification, and opportunity creation in a start‑up or scale‑up setting.
• Proven track record of hiring, onboarding, and developing early‑career sales talent, including structured coaching on calls, messaging, and qualification.
• Experience working cross‑functionally with Marketing, Account Executives, and People & Talent to align on ICP, campaigns, territory plans, and hiring or enablement priorities.
• Strong analytical skills with the ability to define, monitor, and act on SDR KPIs and funnel metrics (activity, conversion, pipeline created) to drive continuous improvement.
• Hands‑on proficiency with Salesforce or another leading CRM, plus a sales engagement platform such as Outreach or Salesloft, including building and refining sequences, reports, and dashboards.

Preferred qualifications

• Experience building or significantly scaling an SDR or sales development team in a fintech or B2B payments company serving enterprise customers in the UK or EMEA.
• Background in selling or prospecting into complex, multi‑stakeholder enterprise accounts, with familiarity across outbound tactics, territory design, and account‑based strategies.
• Comfort operating in environments with high standards, fast iteration cycles, and evolving priorities, with a bias toward action, experimentation, and continuous improvement.
• Experience using call recording, intelligence, and enablement tools (for example Chorus, Dialpad, Sales Navigator, ZoomInfo, or similar) to coach SDRs and refine targeting and messaging.
• Passion for developing others, building an inclusive, high‑performance culture, and creating clear progression paths for SDRs into closing or other commercial roles.

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Equal opportunity