Manager - S&G Analyst Development Program Experience Lead

Capital One’s Student & Grad Programs teams are at the forefront of attracting, sourcing, and developing future leaders. We aspire to provide a best-in-class experience for candidates, hiring teams, program associates, and business partners, and have a ton of fun along the way. Our culture and people are integral to our growth and success, where innovation is rewarded and you can learn from talented coworkers.

We are looking for an exceptional leader to lead our S&G Analyst Development Program experience team, including managing a team of associates. This role will support the strategy and execution of critical experiences for our associates and program alumni on their Capital One journey.

The ideal candidate will have a passion for coaching and developing early career talent and proven experience leading projects and processes in a well-managed way. They should be excited about the opportunity to influence strategic decisions using a data-backed approach. We are looking for team players who are solution-oriented, are comfortable working in some ambiguity, and have effective program / process management, communication, and relationship building skills.

Core responsibilities will vary but may include:

Serve as a people leader for a team of direct reports, empowering and inspiring them to deliver their best work each day, establishing a team environment where each team member feels included and valued, and managing all talent and performance management activities

Lead the strategic direction for the experience arm of the full time program, which includes defining team scope and impact, influencing program curriculum and experience, strengthening partner interaction models, and communicating team goals across the organization

Build relationships with our Accountable Executives and other key stakeholders, including business leaders, HR business partners, and learning partners

Manage the associate experience from Day 1 onboarding and associate placement throughout the program experience and after graduation; this includes oversight for job family curriculum development and delivery, networking and associate engagement initiatives

Consult and problem solve across your program team and the broader Students & Grads organization.

Basic Qualifications:

High School Diploma, GED or equivalent certification

At least 4 years of program management, client facing, or consulting experience, or a combination

At least 1 year of people leadership experience

Preferred Qualifications:

Bachelor’s degree or military experience

At least 2 years of people leadership experience

At least 5 years of program management, client facing, or consulting experience, or a combination

At least 3 years of experience in Human Resources or Human Capital Consulting

Significant experience analyzing metrics, trends, and survey data, and using them to make strategic changes

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).