Manager, Retail Workforce Planning

Labor Strategy & Workforce Planning

Develop and maintain enterprise labor models that accurately align staffing levels with customer demand and operational workload.

Build forecasting models using sales trends, transaction volume, customer traffic patterns, promotional activity, and seasonality.

Create labor allocation strategies and staffing plans that support operational goals while maximizing efficiency.

Establish store staffing profiles, including optimal full-time, part-time, and leadership coverage by store volume and format.

Partner with Finance and Retail Operations to evolve labor standards and workforce planning strategies.

Workforce Management & Scheduling

Serve as the primary owner of workforce management tools, including Dayforce and future scheduling platforms.

Configure forecasting parameters, scheduling templates, labor rules, and automated scheduling processes.

Ensure store schedules align with labor models, peak traffic periods, and operational requirements.

Continuously assess scheduling effectiveness and identify opportunities to improve forecasting accuracy and workforce utilization.

Labor Analytics & Performance Optimization

Analyze workforce productivity metrics and operational performance data to drive labor efficiency and profitability.

Monitor key performance indicators including payroll cost, labor productivity, labor utilization, schedule accuracy, overtime, and staffing levels.

Develop dashboards, scorecards, and executive reporting that translate complex workforce data into actionable business insights.

Conduct variance analyses to identify trends, opportunities, and risks impacting labor performance.

Labor Model Development & Continuous Improvement

Evaluate store workflows and develop engineered labor standards across retail functions, including customer service, point of sale, inventory management, merchandising, and opening/closing procedures.

Conduct time studies and operational assessments to validate labor assumptions and identify process improvements.

Standardize labor measurement methodologies and refine labor models as business needs evolve.

Lead labor-related initiatives supporting new store openings, remodels, acquisitions, and operational enhancements.

Cross-Functional Leadership & Partnership

Serve as a trusted labor strategy partner to Retail Operations, FP&A, Human Resources, Talent Acquisition, and field leadership teams.

Educate business partners on workforce planning best practices and labor optimization strategies.

Influence decision-making by balancing operational needs with financial objectives.

Drive alignment among stakeholders and advocate for solutions that support both commercial and financial success.

Compliance & Risk Management

Ensure labor planning and scheduling practices comply with federal, state, and local labor regulations.

Partner with HR and Legal to implement policy updates and maintain operational compliance.

Support payroll and attendance policy adherence across the organization.

Bachelor's degree in Business Administration, Finance, Retail Management, Operations Management, Industrial Engineering, Human Resources, or a related field.

5+ years of progressive experience in labor modeling, labor planning, workforce analytics, workforce management, and retail operations.

Experience managing labor budgets and workforce planning across multiple retail locations.

Knowledge of retail scheduling optimization and labor forecasting best practices.

Demonstrated success developing labor models, forecasting tools, and labor optimization initiatives.

Strong understanding of workforce management systems, scheduling platforms, and labor planning methodologies.

Experience with workforce management platforms such as Dayforce, UKG/Kronos, Legion, Reflexis, Blue Yonder, WorkForce Software, Workday, ADP Workforce Now, or similar systems.

Advanced Microsoft Excel skills, including Pivot Tables, Power Query, Power Pivot, complex formulas, and data modeling.

Experience analyzing large datasets and delivering actionable recommendations to business leaders.

Strong business acumen with the ability to balance operational needs, workforce strategies, and financial objectives.

Exceptional analytical, problem-solving, and organizational skills.

Proven ability to build relationships and influence stakeholders across multiple functions and leadership levels.

Self-starter with a proactive mindset and the ability to work independently in a fast-paced, evolving environment.

Comfortable navigating ambiguity, conflicting priorities, and complex organizational challenges.

Continuous learner with a passion for process improvement and operational excellence.

Experience implementing or administering Dayforce workforce management solutions.

Previous experience in a dedicated Labor Analyst, Workforce Planning, or Retail Workforce Management role.

Experience developing engineered labor standards and conducting time and motion studies.

Experience creating dashboards and reporting solutions using Power BI, Tableau, or similar business intelligence tools.

Advanced Excel capabilities, including macros and automation.

Experience supporting large-scale retail organizations with multi-state operations.

Passion for using data to influence strategy and drive measurable business results.

What We Offer:

Health & Wellness • Medical, dental, and vision insurance • Health Savings Account (HSA) and/or Flexible Spending Account (FSA) • Employee Assistance Program (EAP) • Wellness program and challenges • Gym discounts

Financial Security • 401(k) retirement plan with company match • Life and disability insurance • Supplemental Critical Illness, Hospital Indemnity and Accident Insurance • Commuter benefits

Time Off • Paid time off (PTO) including vacation, sick leave and holidays • Parental leave • Bereavement leave

Additional Perks • Employee discounts • Recognition programs • Pet insurance

Available to eligible, full-time employees only.

Career Growth Opportunities

Competitive Pay and Benefits

Generous PTO and Parental Leave

401(K) Retirement Plan

Life/ Disability Insurance

Community Involvement

Referral Bonuses and Product Discounts

Benefits vary by state, role type, and eligibility.

Follow us on Social Media: Instagram: @curaleaf.usa Twitter: @Curaleaf_Inc LinkedIn: Curaleaf LinkedIn

Curaleaf Holdings, Inc. (TSX: CURA) (OTCQX: CURLF) ("Curaleaf") is a leading international provider of consumer products in cannabis with a mission to enhance lives by cultivating, sharing, and celebrating the power of the plant. As a high-growth cannabis company known for quality, expertise and reliability, the Company, and its brands, including Curaleaf, Select, Grassroots, Find, and Anthem provide industry-leading service, product selection and accessibility across the medical and adult-use markets. Curaleaf International is powered by a strong presence in all stages of the supply chain. Its unique distribution network throughout Europe, Canada and Australasia brings together pioneering science and research with cutting-edge cultivation, extraction and production. Home | Curaleaf | Cannabis with Confidence

Our Vision: To be the world's leading cannabis company by consistently delivering superior products and services and driving the global acceptance of cannabis.

Our Values:

Lead and Inspire.

Commit to Win.

ONE Curaleaf.

Driven to Deliver Excellence.

Curaleaf is an equal opportunity employer. Curaleaf recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Individuals adversely impacted by the war on drugs are encouraged to apply.

Current Curaleaf employees should apply for open positions through our Internal Job Board, which can be accessed via the link on The Leaf.

Please note that U.S. immigration rules and regulations are governed by federal law; not state law. Although Curaleaf operates in states that have legalized and decriminalized marijuana, it is still considered a controlled substance under federal regulations and thus illegal under federal law. For this reason, unless and until federal law changes, Curaleaf is prohibited from offering sponsorship for any non-immigrant or immigrant visas.

Please also note that while candidates who are Lawful Permanent Residents (such as those with Green Cards) are eligible for employment with, and are hired by Curaleaf, working for a company engaged in a business that grows and sells a product that is illegal under federal law might compromise the candidate’s immigration status. Before a Lawful Permanent Resident accepts an offer of employment, Curaleaf recommends that the candidate seek the advice of an immigration lawyer.