Manager - RCM Services

About Us

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
• Eligibility Criteria: Any Graduation. 8 10 years of overall AR experience, out of which a minimum 4 years in team handling of a team size ranging between 30 to 55 team members. Excellent communication skills, both verbal and written. Strong leadership skills & Outstanding organizational skills. Hands on Experience in generating reports using MS Office Excel, word and MS power point. Willingness to work continuously in night shifts Key Responsibilities: Playing an integral part of AR team and will be responsible for efficient and effective management of day to day operations. Overseeing AR activities to ensure customer service and quality expectations are met. Be the primary contact for AR questions relating to Client services and operations. Reviewing reports to identify specific issues, investigate and correct as per the AR guidelines, and implement solutions. Managing multiple tasks and creating solutions from available information. Owning challenging people and project assignments independently with ease and delivering fulfilment of work across the company. Total ownership and leadership responsibility for team development. Continual improvement of process through regular interactions with clients. Preparing manuals, training kit and other documentations for the processes Preparing the month end reports and invoicing the clients. Evaluating the trends and comparison on month end collections for each client. Submitting the annual appraisal report by evaluating the team members on KRAs.