Manager, Project Management (Tech Learning)

This role will provide learning consultation and project management over the collective Technical Onboarding Experience for new hires ranging from interns to leader of leaders. This person will be responsible for the long term learning content strategy that includes milestones, roadmapping, planning, stakeholder management and storytelling to build an end to end onboarding experience that enables all levels of engineers to contribute quickly upon joining Capital One. This role is expected to identify and escalate issues any risks in their team's delivery and will be responsible for partnering with engineering to execute and deliver technical solutions.

We're seeking someone who can seamlessly connect business objectives and technical requirements with learning solutions, translating strategic ideas into impactful, learner-centered experiences. Whether your background is in business, technology, project management, or learning strategy, your ability to build alignment and drive progress will be critical. If you are energized by creative problem solving, creating transformational learning, building strong relationships, and managing through complexity to deliver business impact–this role is for you.

The ideal candidate for this role is…

Strategic Learning Partner: Anticipates future learning needs by staying current with design trends, thinks and solves problems systemically, balances long-term vision with execution rigor, and brings structure to ambiguity while managing competing priorities

Collaborative: Thrives in matrixed environments and values co-creation when building alignment for learning solutions across the business

Relationship Manager: Cultivates strong stakeholder relationships with technical leaders and engineering partners, acting as a trusted advisor to foster collaboration

Insight-driven: Uses data and insights to drive decisions and continuous improvement

Storyteller: Communicates with clarity and influence to senior and technical audiences

General Responsibilities include:

Lead strategic design of Tech Onboarding content, from new hire to senior leaders, iterating from feedback and data while consulting with engineering and learning leaders

Oversee implementation of new design initiatives into onboarding programs, ensuring alignment with organizational imperatives

Project manage multiple initiatives and providing strategic support to program and engineering teams as needed

Own the measurement and evaluation strategy to ensure learning solutions deliver desired outcomes

Collaborate on learner communications and external storytelling, sharing insights and outcomes about your work

We are looking for someone with:

Experience educating, onboarding, or supporting technical roles

Experience partnering with key stakeholders to identify strategic opportunities and define new initiatives for business impact

Ability to demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment

Effective communication, both written and verbally, with the ability to influence stakeholders at all levels

Ability to manage ambiguity, lead through change, and deliver in a matrixed environment

High level of initiative, ownership, and a customer-centric mindset

Strong expertise in applying adult learning theories to shape strategy

Basic Qualifications:

Bachelors Degree

At least 3 years of experience in client facing consulting

At least 2 years of experience in learning and development

At least 1 year of experience in project management

At least 1 year of experience partnering with technical teams

Preferred Qualifications:

Masters Degree or equivalent certifications

4+ years of experience in consulting, advising, and influencing leadership

3+ years of experience in learning strategy creation

2+ years of experience in large-scale project management

At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (e.g. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-3, and O-1, or any other forms of work authorization that require immigration support from an employer).

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).