Manager, Privacy Compliance
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Role Overview
The Manager, Privacy Compliance supports privacy compliance for Capital One Canada.
The role provides expert privacy advice to a technology-focused business and helps maintain an effective, well-controlled Privacy Program.
The position requires relationship building, consultation, and knowledge of financial industry regulations.
Key Skills for This Role
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About Capital One Canada
Capital One Canada provides technology-focused financial services and promotes innovation, ownership, mentorship, and professional development.
About the Role
The Manager, Privacy Compliance supports privacy compliance for Capital One Canada.
The role provides expert privacy advice to a technology-focused business and helps maintain an effective, well-controlled Privacy Program.
The position requires relationship building, consultation, and knowledge of financial industry regulations.
Responsibilities
- Support the daily operation and administration of the Canadian Privacy Program.
- Identify regulatory risks and communicate regulatory developments to stakeholders.
- Advise business units on federal and provincial privacy requirements for products, initiatives, and processes.
- Review and challenge processes and results and support privacy impact assessments.
- Support regulatory examinations and internal audits.
- Investigate and respond to privacy requests, complaints, and inquiries.
- Develop oversight documentation for Enterprise Privacy activities supporting Canada.
- Assist with the Canadian privacy framework, mandate, policies, and procedures.
- Develop and deliver privacy training to business stakeholders.
- Partner with auditors, regulators, and first-line leadership to support compliance.
Basic Qualifications
- At least five years of experience in privacy, compliance, risk management, or legal work within financial services, telecommunications, or insurance.
- At least five years of experience working in privacy.
- At least five years of experience with Canadian banking legislation, laws, standards, and regulations.
- Proven innovation and process improvement experience.
Preferred Qualifications
- Bachelor's degree.
- CIPP(C), CIPM, or equivalent designation, or willingness to complete one within six months.
- Ability to work in a fast-paced, agile environment and influence others.
Workplace and Culture
- Capital One supports a hybrid model with three days in the office per week.
- The company describes a high-performance culture with flexibility, autonomy, mentorship, and professional development.
Compensation
- The expected annual salary range is $130,000 to $148,400.
- The role is eligible for performance-based incentive compensation, which may include cash bonuses.
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