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Manager – Performance Management (Resiliency & Performance Governance)
ENUM
Abu Dhabi, UAE
Full Time
Manager
Onsite
1 months ago
IT GovernancePerformance ManagementOperational ResilienceKPI/KRI ReportingSLA ReportingRTO & RPO Reporting
Free
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IT GovernancePerformance ManagementOperational Resilience
About the Role
ENUM is hiring a Manager for Performance Management focusing on IT Governance and Resilience in Abu Dhabi. The role involves KPI/KRI reporting, dashboard development, and governance compliance.
Key Skills for This Role
IT GovernancePerformance ManagementOperational ResilienceKPI/KRI ReportingSLA ReportingRTO & RPO Reporting
Responsibilities
- Manage performance management activities focusing on resiliency and performance governance.
- Develop and maintain KPI/KRI, SLA, RTO & RPO reporting and analysis.
- Create dashboards and executive reports for performance monitoring.
- Ensure governance, audit, risk, and regulatory compliance.
Requirements
- Experience in IT Governance, Performance Management, or Operational Resilience
- KPI/KRI, SLA, RTO & RPO reporting and analysis
- Dashboard development, data analytics, and executive reporting
- Knowledge of ITIL, COBIT, ISO 22301, or related frameworks is an advantage
Full Job Posting
Overview
- We are expanding our IT Governance & Resilience team and are looking for experienced professionals for the following positions: Senior Officer – Performance Management (Resiliency Data & Reporting) and Manager – Performance Management (Resiliency & Performance Governance).
- Location: UAE (On site)
- Sector: Banking
Key Skills & Experience
- IT Governance, Performance Management, or Operational Resilience
- KPI/KRI, SLA, RTO & RPO reporting and analysis
- Dashboard development, data analytics, and executive reporting
- Governance, audit, risk, and regulatory compliance
- Knowledge of ITIL, COBIT, ISO 22301, or related frameworks is an advantage
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