Manager, Partnerships

Experience & Leadership

7+ years of experience in Partnerships, Customer Success, Business Development, or B2B Operations Proven people leadership experience, including coaching and developing high-performing teams Experience managing hybrid teams of senior individual contributors and enablement functions in a fast-paced, scaling environment (managing managers is an asset) Strong track record of managing team responsible for large, complex, high-value accounts Experience leading cross-functional initiatives in dynamic organizations

7+ years of experience in Partnerships, Customer Success, Business Development, or B2B Operations

Proven people leadership experience, including coaching and developing high-performing teams

Experience managing hybrid teams of senior individual contributors and enablement functions in a fast-paced, scaling environment (managing managers is an asset)

Strong track record of managing team responsible for large, complex, high-value accounts

Experience leading cross-functional initiatives in dynamic organizations

Skills & Competencies

Highly data-driven, with strong proficiency in Salesforce and analytics tools to guide performance and decision-making Strong commercial acumen with experience driving revenue growth and expansion Exceptional communication and stakeholder management skills, with the ability to influence senior internal and external stakeholders Ability to balance strategic thinking with hands-on operational execution

Highly data-driven, with strong proficiency in Salesforce and analytics tools to guide performance and decision-making

Strong commercial acumen with experience driving revenue growth and expansion

Exceptional communication and stakeholder management skills, with the ability to influence senior internal and external stakeholders

Ability to balance strategic thinking with hands-on operational execution

Leadership Qualities

Customer-obsessed, with strong judgment and a problem-solving mindset Comfortable operating in both strategic and detail-oriented execution layers Entrepreneurial mindset with a track record of delivering results in high-growth environments Strong executive presence and communication skills (written and verbal) English required; bilingualism (English/French) is a strong asset

Customer-obsessed, with strong judgment and a problem-solving mindset

Comfortable operating in both strategic and detail-oriented execution layers

Entrepreneurial mindset with a track record of delivering results in high-growth environments

Strong executive presence and communication skills (written and verbal)

English required; bilingualism (English/French) is a strong asset

Nice-to-Have

Experience in virtual care, employee benefits, or group insurance within the Canadian market

Taking care of others also means taking care of our team! Depending on your role and employment status , you could have access to the following benefits:

Access to the Dialogue app and virtual mental health support for you and your family

Fully funded insurance, a health spending account, dental coverage, and fitness reimbursement

4 weeks vacation, 9 wellness days, and 1 volunteer day

Hybrid work: 3 days/week in our Montreal or Toronto offices, excluding remote roles

Work abroad up to 4 weeks/year

Incentive plans, referral bonuses & RRSP matching

Learning via Coursera, external training budget & mentorship

Optional parental leave top-up

Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

Impact

Community

Growth

Excellence

Feel like you can make a difference? Good news, we saved you a seat!

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact accessibility@dialogue.co .

To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.

Dialogue only contacts candidates through official @dialogue.co email addresses. We never request payment, gift cards, or personal financial information at any stage of hiring, and we never extend an offer without a structured interview process. All open roles are listed exclusively at dialogue.co/en/careers . If you receive a suspicious communication claiming to be from Dialogue, do not respond — report it to jobs@dialogue.co and verify the role on our official careers page.