Manager, Partner Programs

• Support activation and growth across the reseller channel, with a focus on engaging existing partners, assisting assessors interested in becoming resellers, and identifying opportunities to expand partner-sourced pipeline.
• Partner closely with Sales to identify partner-led opportunities, support joint account strategies, assist co-selling motions, and provide visibility into partner activity and pipeline opportunities.
• Help onboard and activate new resellers by ensuring they understand HITRUST’s offerings, expectations, and go-to-market approach.
• Monitor reseller engagement and identify opportunities to improve participation, performance, and revenue contribution.

• Help create and maintain a consistent, predictable engagement model for assessors, resellers, and other ecosystem partners.
• Manage recurring partner communications, including partner updates, program announcements, educational content, and other timely messages.
• Improve how partners access information by supporting the evolution toward more self-service resources, including potential partner portal capabilities.
• Ensure communications are clear, timely, professional, and aligned with HITRUST’s messaging and program expectations.

• Support consistency in how partners understand, communicate, and represent HITRUST in the market.
• Reinforce clear expectations, consistent messaging, and alignment with HITRUST policies, standards, and program requirements.
• Support the integrity and independence of the assessor ecosystem by ensuring proper escalation paths and program standards are understood and followed.
• Identify inconsistencies or gaps in partner behavior and take action to improve alignment and accountability.

• Assessors are well-informed, aligned, and confident representing HITRUST in customer and market conversations.
• The broader assessor base is more engaged, including increased participation from partners that have historically been underutilized.
• More partners actively contribute to pipeline generation, customer conversations, and reseller opportunities.
• Partner messaging is more consistent, accurate, and aligned with HITRUST’s positioning.
• Reseller activity and partner-sourced pipeline show measurable growth.
• The partner program feels organized, responsive, easy to engage with, and better positioned to scale.

• 5-7 years of experience in channel, partner programs, customer success, ecosystem management, business development, or a related role.
• Proven ability to manage external partner relationships and influence stakeholders without direct authority.
• Strong operational orientation with the ability to create structure, manage multiple priorities, follow through, and drive execution.
• Excellent written and verbal communication skills, with the ability to train, educate, and influence external partners.
• Ability to work cross-functionally with Sales, Product, Customer Success, Operations, and other internal teams.
• Comfort using data and feedback to identify gaps, track program health, and recommend improvements.
• Highly organized, proactive, and comfortable operating in a hands-on role that requires both program management and relationship management.

• Experience working with consulting firms, audit firms, services partners, assessors, or similar ecosystem partners.
• Familiarity with cybersecurity, compliance, GRC, TPRM, assurance, or related markets.
• Experience building partner enablement programs, training content, playbooks, messaging guides, or partner communication cadences.
• Exposure to reseller, channel sales, co-selling, or partner-sourced pipeline motions.

HITRUST is the leader in validated cybersecurity assurance used in third-party risk management and compliance.

HITRUST delivers assurance and certification programs for the application and independent validation of security, privacy, and AI controls, harmonized across more than 60 authoritative standards and frameworks.

Its threat-adaptive approach combines tiered, selectable assessments (e1, i1, r2, and AI), an ecosystem of over 100 independent assessment firms, centralized quality assurance, standardized reporting, and a powerful SaaS platform to enable consistent, defensible, and scalable assurance.

HITRUST delivers the only assurance certification with defensible proof of security, demonstrated by a 99.62% breach-free rate among certified environments in the 2026 Trust Report .

For nearly 20 years, HITRUST has defined the standard for trustworthy cybersecurity proof, helping organizations demonstrate measurable cybersecurity resilience across their enterprises and third-party ecosystems.

HITRUST is an equal opportunity employer that is committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.