Manager - Operations Strategy & Analytics

%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EDescription%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAt United, we fly into airports around the entire world. And we need a whole team of people to keep things running in tip-top shape! From the exceptional service at the check-in counter to the departure gate, and even behind the scenes making sure your checked bags arrive with you, our Airport Operations team keeps operations at our airports running smoothly every single day.%3C/span%3E%3C/span%3E%3Cbr%3E%3Cbr%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cstrong%3EJob overview and responsibilities%3C/strong%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EThe AO Business Strategy %26amp; Analytics team equips NOC and Airport Operations leaders with timely, data-driven insights that improve operational performance, strengthen decision-making, and support enterprise priorities. The team analyzes complex operational drivers, translates data into meaningful business narratives, and partners across functions to identify opportunities that enhance reliability, readiness, planning, and execution.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EThis role requires a strong combination of analytical depth, technical expertise, business acumen, and leadership capability. The successful candidate will work with large and complex datasets, apply advanced analytics and statistical methods, develop scalable reporting and data solutions, and communicate insights through clear visualizations and practical recommendations.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EIn this leadership position, the candidate will engage with senior leaders and cross-functional stakeholders to understand business needs, frame analytical opportunities, and deliver solutions that drive measurable operational impact. The role also includes managing priorities, developing team members, and advancing the use of modern analytics, automation, AI, and data governance practices across the organization.%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EDesign and deliver data-driven solutions to address complex operational and business challenges across NOC and Airport Operations%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ELead advanced analyses of large operational datasets to identify trends, root causes, performance drivers, and opportunities to improve reliability, readiness, planning, and execution%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EDevelop scalable analytical solutions using SQL, Databricks, Python, statistical modeling, optimization techniques, machine learning, and AI/LLM-enabled tools%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EChampion integrated data solutions that connect operational data with broader enterprise datasets and enable analysts to use trusted, well-documented data assets%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EEstablish and maintain strong data governance and documentation standards, including clear data definitions, source documentation, logic transparency, quality validation, and sustainable reporting practices%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ETranslate business requirements into actionable insights through root-cause analysis, business knowledge, modeling, and statistical techniques%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3ECreate executive-ready visualizations, dashboards, and recommendations that clearly communicate performance opportunities to technical and non-technical audiences%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EProvide analytical and program management support for long-term strategic initiatives focused on operational readiness, performance management, and continuous improvement%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EFacilitate status meetings, communicate progress, manage stakeholder expectations, and ensure alignment with senior leadership and business partners%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EImprove team productivity by managing priorities, balancing employee bandwidth, removing roadblocks, and ensuring focus on the highest-value work%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EManage, coach, and mentor direct and dotted-line reports through effective communication, performance feedback, knowledge sharing, and professional development%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAdvance the team’s use of automation, AI, and LLM tools to streamline workflows, reduce manual effort, and accelerate analytical delivery.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22color:red;font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EThis position is offered on local terms and conditions.%26nbsp; Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E %3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EWhat’s needed to succeed (Minimum Qualifications):%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EBachelor’s degree in Engineering, Computer Science, Mathematics, Statistics, Analytics, or another quantitative discipline%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E6 or more years of experience in analytics, business intelligence, data science, operations research, or a related analytical field%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E2 or more years of experience leading analytics projects, managing cross-functional initiatives, or guiding analytical teams or LLM-enabled solutions%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EProven ability to manage multiple priorities, navigate ambiguity, and adapt to evolving business needs while staying aligned to organizational goals%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EExperience partnering with business teams to understand operational processes and design data or technology solutions that deliver measurable outcomes%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EStrong project leadership skills with the ability to manage multiple workstreams, influence stakeholders, and deliver results in a fast-paced environment%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EExperience automating recurring reports, manual analyses, or operational workflows to improve speed, consistency, and efficiency%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAdvanced proficiency with Microsoft Office applications, including Excel, PowerPoint, PowerApps, and Power BI%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EHands-on experience with Databricks, SQL, Python, and modern data platforms%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EStrong knowledge of statistical analysis, predictive analytics, and machine learning%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EHands-on experience using AI/LLM tools (e.g., Copilot, Claude, ChatGPT) to improve productivity and automate analytical workflows%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EExcellent written, verbal, and visual communication skills, with the ability to explain complex quantitative analyses to peers, business partners, and senior leaders.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3E%3Cstrong%3EWhat will help you propel from the pack (Preferred Qualifications):%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EMaster’s degree in Business Administration, Analytics, Mathematics, Statistics, Econometrics, Operations Research, Engineering, Computer Science, or another related quantitative discipline%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EExperience designing and improving operational metrics that support performance management, executive reporting, and business decision-making%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EExperience applying machine learning, optimization, simulation, or advanced analytical methods to practical business or operational problems%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EStrong people leadership, stakeholder management, and program management capabilities%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EAbility to design and track meaningful operational metrics preferred%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22%3E%3Cspan style=%22font-family:Arial, Helvetica, sans-serif;font-size:12px;%22%3E%3Cspan style=%22line-height:115%;mso-ascii-theme-font:major-latin;mso-hansi-theme-font:major-latin;%22%3EPrior experience in leading a team%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E Job Details Job: Airport Management & Administrative Primary Location: IN-HR-GGN - Gurgaon Organization: 62 Airport Operations Schedule: Full-time Employee Status: Regular Job Posting: Sep 2, 2026, 11:54:33 PM Unposting Date: Ongoing