Manager - Operations

Own and manage the Profit & Loss (P&L) for assigned accounts/business units.

Ensure revenue achievement, margin improvement, and cost optimization.

Monitor budgeting, forecasting, financial reporting, and variance analysis.

Drive productivity initiatives and operational efficiencies to improve profitability.

Manage Budget Tracking & Reporting (BTR) processes.

Ensure accurate financial forecasting and budget adherence.

Track monthly financial performance and provide management reports.

Identify financial risks and implement corrective actions.

Manage vendor performance, contract compliance, and commercial negotiations.

Ensure service partners deliver according to contractual obligations.

Drive vendor optimization and cost-control initiatives.

Lead and mentor site teams, facility managers, and support functions.

Drive employee engagement, performance management, and capability development.

Foster a culture of accountability, customer focus, and continuous improvement.

Ensure compliance with statutory, EHS, quality, and client-specific requirements.

Conduct risk assessments and implement mitigation plans.

Drive health, safety, and sustainability initiatives across sites.

10-15+ years of experience in Facility Management/Corporate Real Estate.

Minimum 5 years in a leadership role managing large IFM portfolios.

Strong experience working with leading IPCs

Proven experience in managing large corporate client accounts.

Demonstrated ownership of P&L and business operations.

Strong IPC industry background with exposure to multinational corporate clients.

Proven track record of managing high-value accounts and large teams.

Ability to balance operational excellence with commercial performance.

Excellent communication, presentation, and stakeholder management skills.

Entrepreneurial mindset with strong business-growth orientation.