Manager, Operations

Position Purpose: Oversee operations, and business strategy utilizing cross-functional departments to meet strategic objectives

Key Details: Must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Sponsorship and future sponsorship are not available for this opportunity, including employment-based visa types H-1B, L-1, O-1, H-1B1, F-1, J-1, OPT, or CPT.

Applicants for this role have the flexibility to work remotely within the continental United States.

• Develop and manage methodologies for tracking, identifying and problem-solving issues, interpreting and presenting program results and insights, and developing data-driven analysis approach for clients
• Perform data analysis from a variety of data sources to evolve the metrics used to measure effectiveness and return on investment of all current and new product activity
• Collaborate with staff to identify internal and external customers and their expectations, initiate process changes to increase quality, decrease costs and improve staff, provider and member satisfaction
• Facilitate and support operations staff in the planning, achievement, and tracking of the organizations key strategic initiatives to create a positive impact on organizational scorecard
• Serve as an internal resource and advisor on improvement activities
• Explore new approaches to work processes by utilizing quality improvement techniques to eliminate waste and re-work
• Able to travel up to 25%

Education/Experience: Bachelor’s degree Business Administration, related field, or equivalent experience. 4+ years experience in operational business processes or data analysis, preferably in the managed care or insurance industry.

Practical experience implementing continuous improvement via Six Sigma or Total Quality Management (TQM) is desirable.

working within a matrix environment preferred.

At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.

You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective.