Manager of Creative Services

Manager of Creative Services – Columbia, SC (Hybrid)

The Manager of Creative Services leads the delivery of high-quality, on-brand creative work across digital, print, campaigns, and presentations.

This role advances team capabilities by driving modern practices, including AI-assisted tools, workflow automation, and emerging design technologies.

As a creative leader and coach, the Manager upholds brand standards while fostering innovation, continuous improvement, and impactful, result-driven execution.

• Translate business objectives into clear, creative direction, priorities, and deliverables.
• Lead development of integrated creative solutions that drive measurable outcomes
• Ensure all creatives align with audience needs, brand positioning, and organizational goals.
• Partner with stakeholders to align expectations, scope, and success criteria
• Establish and optimize scalable processes to improve speed, quality, and consistency.
• Manage intake, prioritization, and resource allocation to maximize team capacity.
• Track performance against timelines, quality standards, and service expectations
• Oversee external partners and budgets to support efficient execution.
• Maintain brand standards and provide feedback to elevate creative quality.
• Develop team capabilities through coaching and continuous improvement initiatives.

• Bachelor’s degree in marketing, design, or a related field (or equivalent experience)
• 7–9 years of experience in creative services, design, or a related field with progressive leadership responsibility
• Proven expertise in stakeholder management and project leadership
• Expert-level proficiency in Adobe Creative Cloud applications, including Photoshop, InDesign, and Illustrator.
• Strong understanding of brand stewardship and design strategy
• Experience with AI-assisted creative tools, generative AI, and emerging technologies
• Ability to coach, mentor, and develop creative team members
• Advanced communication, collaboration, and interpersonal skills