indeed
Manager, Modern Workplace Technology Consulting
BDO
Toronto, CAN
Full Time
Manager
Hybrid
4 days ago
Microsoft 365Microsoft CopilotSharePointMicrosoft TeamsVivaProject Management
Free
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About the Role
BDO Canada is hiring a Manager for Modern Workplace Technology Consulting in Toronto. The role involves leading pre-sales, client workshops, and project management for Microsoft 365 solutions including Copilot, SharePoint, Teams, and Viva.
Key Skills for This Role
Microsoft 365Microsoft CopilotSharePointMicrosoft TeamsVivaProject Management
Responsibilities
- Participate in pre sales activities including demos, presentations, drafting statements of work, pricing, proposals, and RFPs
- Assist in development and implementation of new service offerings
- Run client workshops and gather/document requirements for modern workplace, content/document management, and collaboration solutions
- Manage multiple engagements against budget, timeline, and scope
- Develop strategies and roadmap for clients' modern workplace journey
- Lead and manage marketing and sales campaigns to generate leads
- Act as liaison with partners including Microsoft and other ISVs
- Evangelize Microsoft Copilot for M365, Microsoft 365, Viva and other Microsoft products internally and with clients
- Contribute to strategic direction of the Modern Workplace practice
- Act as customer escalation contact and provide management and guidance for resolution of customer satisfaction concerns
- Build deeper relationships with clients and assist in expanding engagement footprint
- Create end user documentation and provide training on Microsoft 365 and other applications
Requirements
- Excellent customer facing, communication and presentation skills
- Expert knowledge of Modern Work tools in Microsoft 365, Copilot, SharePoint, Teams, Viva
- Adept at understanding and eliciting client business challenges and documenting high level requirements
- Ability to run workshops/requirements gathering sessions
- Experience leading or managing a team and coaching/mentoring team members
- Experience leading pre sales meetings and activities
- Experience with Change Management and adoption frameworks
- Experience creating end user documentation and providing training on Microsoft services
- Ability to do project management and business analysis
- Understanding of GenAI, Agentic AI, Document Management, Unstructured Data, Employee Experience, Knowledge Management, Information Management
- Previous experience working with a consulting firm would be an asset
- Excellent in multi tasking and time management
Full Job Posting
Your Opportunity
- BDO Canada is seeking a replacement Manager, Modern Workplace Technology Consulting to join the Technology Consulting team in the Greater Toronto Area.
- BDO’s Modern Workplace Practice provides solutions and services in Microsoft 365 Copilot, Copilot Studio, Microsoft 365, SharePoint, Teams, Viva, Enterprise Content Management, Intranets and Collaboration.
Key Responsibilities
- Participating in pre sales activities including demos, presentations, drafting statements of work, pricing, proposals and RFPs.
- Assisting in the development and implementation of new service offerings.
- Running client workshops and gathering/documenting requirements for modern workplace, content/document management and collaboration solutions.
- Project management of multiple engagements against budget, timeline and scope.
- Developing strategies and roadmap for clients to begin their modern workplace journey.
- Lead and manage marketing and sales campaigns to generate leads.
- Act as a liaison with Partners including Microsoft and other ISVs.
- Evangelize Microsoft Copilot for M365, Microsoft 365, Viva and other Microsoft products internally and with clients.
- Contribute to strategic direction of the Modern Workplace practice.
- Acting as a customer escalation contact as required and providing management and guidance related to resolution of customer satisfaction concerns.
- Building deeper relationships with clients and assisting in expanding the engagement footprint.
- Creating end user documentation for clients and providing training on Microsoft 365 and other applications.
Your Experience and Education
- Excellent customer facing, communication and presentation skills.
- Expert knowledge of the latest Modern Work tools in Microsoft 365, Microsoft Copilot for M365, SharePoint, Teams, Viva.
- Adept at understanding and eliciting client business challenges and documenting high level requirements.
- Ability to run workshops/requirements gathering sessions for modern workplace, employee experience, content management, document management and collaboration solutions.
- Experience leading or managing a team and coaching/mentoring team members.
- Experience leading pre sales meetings and activities including demos, presentations, drafting statements of work, proposals and RFPs.
- Experience with Change Management and adoption frameworks.
- Experience creating end user documentation and provide training on Microsoft services.
- Ability to do project management and business analysis.
- Understanding of GenAI, Agentic AI, Document Management, Unstructured Data, Employee Experience, Knowledge Management, Information Management.
- Previous experience working with a consulting firm would be an asset.
- Excellent in multi tasking and time management.
Compensation
- Expected range of compensation: CAD 115,000 CAD 165,000 annually.
Why BDO?
- People first approach to talent; recognized as Canada’s Top 100 Employers for 2026.
- Comprehensive benefits from day one, flexible personal time off policy, and wellness reimbursement.
- Flexibility: blended approach of in office, client site, and virtual work.
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