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The Manager – Digital Experience Technology (aka Consumer Marketing / Software Developer / MarTech Engineer / Marketing Technologist / Cloud Engineer) plays a critical leadership role in delivering scalable, secure, and data-driven customer identity and marketing technology solutions. This role combines technical expertise in identity resolution, customer data platforms (CDP), cleanrooms, and Adobe Experience Cloud with strong delivery management capabilities to ensure timely and high-quality solution execution.
The Manager is responsible for leading cross-functional engineering teams to deliver integrations, architectures, and operational solutions that power customer identity, personalization, and multi-channel marketing activations. This position ensures alignment between strategy and execution by partnering with product, business stakeholders, architects, and the project management office, while providing real-time communication and progress updates to leadership.
Be part of a team that is proud to collaborate, develop, and deliver the most compelling entertainment experiences imaginable – both in our parks and behind the scenes!
The Manager – Digital Experience Technology (aka Consumer Marketing / Software Developer / MarTech Engineer / Marketing Technologist / Cloud Engineer) plays a critical leadership role in delivering scalable, secure, and data-driven customer identity and marketing technology solutions. This role combines technical expertise in identity resolution, customer data platforms (CDP), cleanrooms, and Adobe Experience Cloud with strong delivery management capabilities to ensure timely and high-quality solution execution.
The Manager is responsible for leading cross-functional engineering teams to deliver integrations, architectures, and operational solutions that power customer identity, personalization, and multi-channel marketing activations. This position ensures alignment between strategy and execution by partnering with product, business stakeholders, architects, and the project management office, while providing real-time communication and progress updates to leadership.
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Bachelor’s degree in Computer Science/Engineering or in a relevant applied quantitative field is required.
8+ years of experience in technical delivery, with at least 3+ years in a leadership/delivery management role.
Strong background in architecture and engineering of identity and MarTech solutions.
Experience with AWS cloud platforms and Snowflake data engineering.
Hands-on delivery experience across Adobe Experience Platform, Salesforce Marketing Cloud, and identity solutions.
Demonstrated success leading cross-functional teams in Agile/Scrum environments.
Proven track record of delivering large-scale integrations, pipelines, and marketing technology solutions on time and within scope;
or equivalent combination of education and experience.
Your talent, skills and experience will be rewarded with a competitive compensation package.
Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2025 Universal Studios. All rights reserved. EOE
Global operator of immersive theme parks and resort experiences.
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Senior · 8+ years experience
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