Strategy Execution%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EDevelop and execute action plans to address performance gaps and drive performance improvement.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3ESupport implementation of new tools, workflows, contact strategies, and segmentation approaches.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EUtilize reporting and operational data to evaluate outcomes and continuously refine team execution. Responsible for maintaining the appropriate staffing levels by assisting in interviewing and on-boarding activities.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E4. Lead, mentor, and develop team members by providing direction, performance feedback, and support to ensure effective collaboration, professional growth, and achievement of organizational and personal goals.%3C/span%3E%3C/span%3E%3C/p%3E %3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Cu%3EWHAT YOU WILL BRING TO THE ROLE%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EMinimum 5-7 years progressive related experience in a call center environment with vendor management accountability including cross functional responsibility in Operation functions such as Collections, Servicing, Credit and/or Funding roles.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E0-2 years supervisory experience or leading projects.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EAuto Finance industry preferred.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EBachelor’s degree or equivalent work experience.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EStrong interpersonal skills to promote team success and development.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EKnowledge of federal laws governing collections practices.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EStrong verbal and written communication skills with the ability to share clear messages effectively both inside and outside the organization.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EProactive approach to problem-solving with demonstrated skill set in identifying, researching, and solving problems.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EProven analytical skills to provide analysis and report summaries to upper management.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to train and develop team members with strong emphasis on skill set development and call related negotiation, listening and interpretation skills.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EExperience in service-related disciplines. Understand and can develop a customer-centric approach that meets policies and procedures while promoting customer retention.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EProficient in Microsoft Office, including Word and Excel.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EUnderstanding of team dynamics and techniques to build strong teams. Must be able to influence, motivate and engage associates.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EExceptional time management skills, with the ability to multitask in a fast-paced environment while meeting established deadlines.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EProven track record with delivering seamless customer experiences.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EAbility to thrive in a performance coaching environment.%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Cu%3EWE TAKE CARE OF OUR PEOPLE%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EAt HCA, our people drive our success. That’s why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing—at work and beyond.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EBenefits Highlights%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cul%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EHybrid flexibility%3C/strong%3E – 4 days in office, 1 day remote%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EVehicle perks%3C/strong%3E – monthly vehicle allowance plus purchase and lease discounts%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EComprehensive health coverage%3C/strong%3E – medical, dental, and vision plans%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EEmployer-funded HSA contributions%3C/strong%3E to help reduce healthcare costs%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E401(k) with company match and immediate vesting%3C/strong%3E from day one%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E100% company-paid life and disability insurance%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EWellbeing benefits%3C/strong%3E including fitness and health resources%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3ELeadership programs%3C/strong%3E and %3Cstrong%3Ecareer development%3C/strong%3E that support continuous learning%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3Cli%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EPaid Volunteer Time Off%3C/strong%3E and a company charitable donation in your honor%3C/span%3E%3C/span%3E%3C/p%3E%3C/li%3E%3C/ul%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3EBecause great benefits help you thrive—personally and professionally.%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Cu%3EWHAT HAPPENS NEXT%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3EExpress your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22line-height:115%;%22%3E%3Cstrong%3E%3Cu%3EOTHER DETAILS%3C/u%3E%3C/strong%3E%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:15.0pt;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Calibri%26quot;,sans-serif;font-size:11.0pt;%22%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3EOur Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace—because we believe diversity builds stronger teams. We comply with all applicable federal, state, and local equal employment opportunity laws and do not discriminate on the basis of race, religion or creed, color, national origin, ancestry, caste, citizenship, sex or gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, medical condition, genetic information, marital status, family care or medical leave status, military or veteran status, political affiliation, or any other characteristic protected by law. Information provided during the application process is requested in good faith and will be used solely in accordance with applicable employment laws.%3C/span%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22line-height:15.0pt;margin-bottom:0in;%22%3E%26nbsp;%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3ECalifornia Privacy Notice%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3EThis notice only applies to our applicants who reside in the State of California.%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3EThe latest version of our Privacy Policy can be found%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3Ca href=%22https://www.hyundaicapitalamerica.com/Privacy.html%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3Ehere%3C/span%3E%3C/i%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3E. This Privacy Policy provides you with notice, at or before the point of collection, about the categories of personal information to be collected from you, the purposes for which your personal information is collected or used, and whether that information is sold or shared, so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018, as amended as by the California Privacy Rights Act of 2020 (“CCPA”).%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E%3Cp class=%22MsoNormal%22 style=%22background-color:white;line-height:normal;margin-bottom:0in;%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3EIf you have any questions about CCPA regarding California residents or HCA team members, please contact the Privacy Team at%26nbsp;%3C/span%3E%3C/i%3E%3C/span%3E%3Ca href=%22mailto:Privacy2@hcs.com%22%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-color-alt:windowtext;mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3EPrivacy2@hcs.com%3C/span%3E%3C/i%3E%3C/span%3E%3C/a%3E%3Cspan style=%22color:black;font-family:%26quot;Arial%26quot;,sans-serif;font-size:8.0pt;%22%3E%3Ci%3E%3Cspan style=%22mso-fareast-font-family:%26quot;Times New Roman%26quot;;mso-fareast-language:EN-US;mso-font-kerning:0pt;mso-ligatures:none;%22%3E.%3C/span%3E%3C/i%3E%3C/span%3E%3C/p%3E Job Details Primary Location: United States-Texas-Plano Work Locations: Dallas, TX, 6100 W. Plano Parkway, Suite 2000, Suite 2000, Plano, 75093 Job: Collections Job Type: Regular Overtime Status: Exempt Schedule: Full-time Minimum Salary: $: 80,784.00 Maximum Salary: $: 125,215.20 Job Posting: Aug 31, 2026
