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Manager, Learning Experience Design - Auto (Hybrid)
Capital One
Plano, USA
Full-time
Senior · 5+ years experience
Hybrid
USD 122100-153300 yearly / year
Discovered 1 weeks ago
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Role Overview
The Auto Sales Center of Excellence is an innovation focused organization that is designed to out-pace the market.
We are not looking for someone to manage a content factory, we are recruiting a proven Adult Learning Designer who can run at our speed and design world-class training for our 800 teammates who serve 18,000 dealerships nationwide.
As an equal partner with our product development and sales professionals, you will be part of an L&D team that is critical to the success of our organization.
Together, we will design, build, and deliver high-impact learning across all media that enables success for our people.
Your ultimate mandate will be to move beyond traditional training — leveraging AI, technology, and an organization that will support your ideas — to deliver "in the flow of work" learning, reduce time out-of-market, and deliver measurable business outcomes.
Key Skills for This Role
Articulate StorylineLearning Management System (LMS)Docebo LMSExperience API (xAPI)SlackGoogle Suite
Full Job Posting
What You Will Do
- Set the Standard: Bring high-tech solutions and cutting-edge methodology to learning design.
- Innovative with AI: Using AI to drive efficiency is table-stakes, we’re looking for an innovator who can creatively integrate AI into the learning experience to increase the impact of every learning experience we deliver.
- Hands-on Creation: You will be responsible for the creative work from start to finish. This includes writing video scripts, mapping out courses, building simulations, and creating digital games.
- Fix the Classroom: Turn our live and virtual classes into workshops. Instead of sitting through lectures, you’ll design sessions where people spend their time practicing skills and getting feedback.
- Build for the Flow of Work: Create short, 1-to-5-minute lessons that live where our employees already spend their time; Slack, our Google Suite, and “Cruiser” (our custom-designed, cloud-based home for all sales software applications).
- Prove It Works: Go beyond attendance and completion rates, and use data to see if our professionals are actually changing how they work and achieving their goals.
- Be the Expert: You will work closely with our learning consultants and SMEs to turn business needs into training that works. You will decide the best way to build a solution; whether that's a video, a live workshop, or a digital game.
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