Manager, IT Operations

Support disaster-recovery readiness, infrastructure monitoring, change execution, and modernization efforts.

Coordinate major upgrades, deployments, and cross-functional technology initiatives.

Partner with cybersecurity, project management, and business teams to align IT Operations with organizational priorities.

Identify opportunities to strengthen service reliability, security, resiliency, and operational efficiency. [Manager, I..._4.30.2026 | Word]

Bachelor’s degree in Information Technology, Computer Science, or a related field.

Five to seven years of experience in IT operations, infrastructure, and end-user support.

Experience managing incident response, escalations, and after-hours or on-call support.

Strong knowledge of enterprise infrastructure, networking, servers, virtualization, cloud platforms, and end-user computing environments.

Experience monitoring service levels, operational performance, and customer satisfaction.

Previous people-management or supervisory experience.

Experience with Cisco network support.

Experience supporting branch-based or multi-site organizations.

Relevant technical certifications or an advanced degree.

For more than 80 years, Fort Worth-based EECU community credit union has been committed to providing members A Better Way of Banking®. Today, EECU is one of the largest credit unions in Texas with over $2.2 billion in USD assets and serves over 200,000 members through 14 financial centers across North Texas. In the true spirit of the credit union philosophy “people helping people” EECU was recently honored with the Fort Worth Business Press Corporate Philanthropy Award for employee volunteerism, named Best Bank/Credit Union by the Fort Worth Star Telegram’s readers, and became the 1st credit union in Fort Worth to become Blue Zones certified for promoting employee well-being.

Responsible for compliance of all Federal and State rules and regulations pertaining but not limited to Bank Secrecy Act, Anti-Money Laundering, Bank Bribery Act, NCUA Privacy Regulations, Regulation B, Regulation Z, Service Members Civil Relief, FCRA/FACTA and Fair Debt Collections Act. Required to attend initial and ongoing annual Bank Secrecy Act training.

EECU is an EOE/Vets/Disabled Employer. We are an Equal Opportunity Employer and do not discriminate against applicants due to veterans status or on the basis of disability. For more information on our organization and our best in class benefit s please visit EECU Careers.