jazzhr
Manager IT Infrastructure
Ontario Northland
North Bay, CAN
Full-time
Senior · 6+ years experience
Onsite
CAD 127790-150332 yearly / year
Discovered 1 weeks ago
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- Provide leadership, coaching, mentorship, and performance management for the IT Infrastructure team, fostering a culture of accountability, collaboration, and continuous improvement.
- Manage staffing resources and schedules to ensure reliable 24/7 support of enterprise and business-critical infrastructure systems.
- Develop and execute the IT Infrastructure strategy, roadmap, and lifecycle plans to support organizational objectives and future growth.
- Oversee the operation, maintenance, availability, security, and performance of on-premises and cloud infrastructure environments.
- Identify, assess, and mitigate infrastructure risks while maintaining infrastructure asset and risk registers and ensuring timely execution of mitigation plans.
- Evaluate existing technologies and recommend upgrades, migrations, modernization initiatives, and new solutions to improve service delivery and business value.
- Partner with business leaders and IT teams to maintain and enhance service continuity, disaster recovery, and infrastructure resilience.
- Plan, manage, and monitor IT Infrastructure operating and capital budgets, including forecasting, reporting, and long-term planning activities.
- Lead and prioritize infrastructure projects and initiatives based on business impact, resource requirements, and organizational priorities.
- Collaborate with internal stakeholders, project teams, and subject matter experts to design and implement effective technology solutions.
- Build and maintain productive relationships with vendors, consultants, and cloud service providers, ensuring compliance with organizational standards and requirements.
- Facilitate meetings, workshops, and stakeholder engagements to gather requirements, resolve issues, and support decision-making.
- Ensure infrastructure documentation, standards, procedures, and support materials are developed, maintained, and updated.
- Translate technical concepts, opportunities, and risks into clear business recommendations for senior leadership and executive stakeholders.
- Promote innovation, best practices, and a solutions-focused approach to continuously improve infrastructure services and operational effectiveness.
- University degree in Information Technology, Business, Computer Science, or equivalent experience
- Professional certifications such as ITIL, Prosci Change Management Practitioner, Microsoft certifications, CompTIA A+, and PMP are considered assets
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