Manager - IT Infrastructure

• Provide technical guidance and leadership while empowering engineers to own design and implementation decisions.
• Support the adoption of modern networking, identity, automation, and security capabilities.
• Facilitate technical decision-making for complex initiatives, risks, and escalations.
• Encourage innovation, continuous improvement, and technical excellence throughout the team.

• Establish clear operational objectives, metrics, and accountability for service performance.
• Ensure effective management of incidents, problems, risks, lifecycle activities, and renewals across SD-WAN, LAN, Wireless, and Identity Services to maintain service reliability and reduce operational risk.
• Drive continuous improvement efforts focused on reliability, scalability, and customer experience.
• Ensure sustainable operational practices that reduce risk and improve efficiency.

• Experience leading teams supporting enterprise networking technologies, including Cisco LAN, Wireless, Identity Services, and SD-WAN platforms.
• Understanding of enterprise networking protocols and architectures, including BGP, OSPF, and EIGRP, routing design, traffic engineering, and network resiliency.
• Experience with SD-WAN technologies, including: Cisco SD-WAN (Viptela), Cisco Meraki SD-WAN
• Good understanding of WAN, LAN, Wireless, network access technologies, segmentation, and secure connectivity principles.
• Experience managing priorities, resources, and delivery commitments in a complex enterprise environment.
• Proven ability to influence outcomes across multiple teams and stakeholder groups.
• Experience driving operational excellence, service reliability, and continuous improvement initiatives.
• Strong communication, leadership, organizational, and relationship-building skills.
• Ability to balance business priorities, customer needs, technical considerations, and organizational objectives.

• Exposure to network automation, infrastructure modernization, and cloud-connected networking environments.
• Experience leading geographically distributed or global teams.

At Koch companies, we are entrepreneurs.

This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions.

Any compensation range provided for a role is an estimate determined by available market data.

The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

At Koch, employees are empowered to do what they do best to make life better.

Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs.

We seek to enable the best work environment that helps you and the business work together to produce superior results.

• Email
• Facebook
• X
• LinkedIn