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Key skills for this role
Leads and grows a multi‑disciplinary engineering team spanning Dynamics CRM engineers, integration/API engineers, and a tech lead. Accountable for platform health, delivery outcomes, and technical direction across CRM, integration layers, omnichannel services, and AI‑enabled capabilities that power Sales & Service experiences.
Leads and grows a multi‑disciplinary engineering team spanning Dynamics CRM engineers, integration/API engineers, and a tech lead. Accountable for platform health, delivery outcomes, and technical direction across CRM, integration layers, omnichannel services, and AI‑enabled capabilities that power Sales & Service experiences.
Sets technical direction with architects and Tech Leads, defining reference architectures and guardrails across CRM, APIs, identity, eventing, and AI/agent patterns while managing technical debt and modernization.
Owns engineering quality, CI/CD, release discipline, and production support; drives predictable delivery while maintaining secure, resilient, and observable Sales & Service platforms.
Coaches and develops engineers and Tech Leads, builds high‑performing teams, and creates clarity across low‑code CRM, pro‑code integration, and AI‑enabled engineering disciplines.
Responsibilities
Strong working knowledge of Dynamics 365 & Dataverse runtime (schema, security, plugins, workflows, omnichannel)
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Global investment management firm owned by its client funds.
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Senior · 8+ years experience
Hybrid
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