Manager - Infrastructure Control Operator (ICO)

Perform routine Business-As-Usual (BAU) control operations.

Execute all control procedures efficiently and within designated timelines.

Evaluate control performance regularly, escalating concerns as appropriate.

Prepare and deliver pre-defined periodic reports on control operations, exceptions, and utilization status

Track and report key performance indicators (KPIs) and key risk indicators (KRIs) relevant to control activities.

Maintain complete and compliant records of all control operational activities, adhering to internal standards and regulatory obligations.

Organize and provide evidence promptly for audit purposes or stakeholder requests.

Facilitate internal and external audits by supplying required documentation and evidence.

Assist with the preparation, coordination, and follow-up of audit responses and remedial measures as necessary.

Work collaboratively with stakeholders to ensuring adherence to both internal policies and external regulatory standards.

Service-Now and Power BI experience as user.

Highly motivated, energetic self-starter who takes ownership of issues and drives them to resolution.

Good organizational skills - manages and prioritizes multiple tasks across different time horizons within deadlines.

Strong analytical, problem solving and process re-engineering skills.

Experience with control monitoring tools and systems.

Excellent written and verbal communication skills for reporting, documentation, and cross-functional collaboration.

Certified Information Systems Auditor (CISA), Certified in Risk and Information Systems Control (CRISC)

Familiarity with control frameworks, risk management practices, and compliance regulations (e.g., GDPR, SOX, etc.).

As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.

Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.

Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

The Northern Trust Pune office, established in 2016, is now home to over 3,000 employees. The office handles various functions, including Operations for Asset Servicing and Wealth Management, as well as delivering critical technology solutions that support business operations across the globe.

Our Pune team takes our commitment to service to heart. In 2024, they volunteered more than 10,000+ hours into the communities where they live and work. Learn more.