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Manager, Information Technology Operations
Huron University
London, CAN
Full-time
Senior · 5+ years experience
Onsite
CAD 80000-95000 yearly / year
Discovered 2 weeks ago
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Full Job Posting
Huron invites applications for the position of
- Manager, Information Technology Operations
- Huron University stands out among post-secondary institutions in Canada. With a commitment to redefining Liberal Arts education, Huron offers a unique university experience that places equal emphasis on ethical leadership, community engagement, and academic excellence.
- As the founding institution of Western University, since 1863, Huron has remained strategically small to best serve the needs of its students. Huron’s mission is to develop Leaders with Heart from all backgrounds, fostering a vibrant and inclusive community while preparing students to be engaged citizens who transform the sectors they work in.
Your Opportunity
Reporting to the Director, Information Technology, the Manager, Information Technology Operations is a dynamic leadership role responsible for ensuring the effective delivery of technology services across the Huron campus. This position oversees IT operations, helpdesk services, technology infrastructure, cybersecurity initiatives, and technology-related projects while managing a team of IT professionals and student interns.
The successful candidate will help align daily IT operations with Huron’s strategic objectives, support continuous improvement initiatives, collaborate with internal staff and faculty and external partners, and contribute to the development and implementation of technology strategies that improve department efficiency.
Key Responsibilities
- Lead and support a team of IT Coordinators and student interns that fosters professional development, mentorship, and service excellence.
- Manage IT helpdesk operations, service levels, ticket volumes, and escalated technical support issues.
- Oversee the lifecycle management of end-user technology, classroom technology, servers, and telecommunications systems.
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