icims
Manager II Operations
City National Bank
Los Angeles, USA
Full-time
Senior Level
Onsite
USD 87027-138965 yearly
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
- Builds and manages a strong and diverse operations organization to meet business objectives and maximize productivity, quality, customer service/satisfaction, colleague morale, retention, controls on operating risk, and financial goals.
- May function as primary liaison with Core Banking, Commercial Banking Centers, other line units/departments, and vendors; ensures a good working relationship is maintained between departments and colleagues.
- Ensures activities are in compliance with legal/regulatory requirements and CNB policy and procedure with specific emphasis on BSA and USA Patriot Act. This includes adherence to all internal and external requirements related to OFAC, AML, CTR, EDD and all other applicable compliance related functions as appropriate to the departmental assignment.
- Ensures staff receives appropriate training to maintain proper risk-related controls and knowledge of applicable regulatory requirements.
- Ensures that staff makes the appropriate decisions, which may include escalating to management, referring client transactions to KYC Department for enhanced due diligence or Compliance Investigations for potential Suspicious Activity Reporting as required under BSA regulations or Corporate Security for potentially fraudulent activities.
- Perform BSA/AML/OFAC reviews of client transactions as applicable to the departmental assignment.
- Manages and/or participates in departmental and bank-wide projects: formulates project plans; manages project resources (internal and external), tracks task assignments, and facilitates project meetings; implements strategy and project steps with consideration to constraints of budget, schedule and impact.
- Identifies, recommends and implements new processes, procedures and products to improve workflow, efficiency and/or profitability; oversees or participates in operations development and improvement programs.
- Creates and facilitates changes by integrating new systems or processes with existing ones; measures results and identifies necessary corrective actions required to meet goals.
- Establishes and communicates a clear understanding of internal/external customer requirements and the importance of strong service relationships; maintains customer service standards and monitors and responds to trends.
- Seeks and implements industry best practices across operations; remains knowledgeable in industry trends and developments.
- Effectively communicates to inform, persuade, influence and direct others.
- Participates in the budget process and other finance related projects that impact the department and/or its function. Reviews monthly budgetary reports and general ledger reports to monitor expenses and adherence to budgetary guidelines.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at City National Bank
Financl Oprtns Srvcs Anlyst - Ldrship Excellence Anlyst Program
Los Angeles, USA
EntryFull-time
Discovered 6 days agoView →
Intern
New York City, USA
Discovered TodayInternship
Senior Product Manager - Wealth Management
Charlotte, USA
Discovered TodayFull-time
Intern
Los Angeles, USA
Discovered 6 days agoInternship, Full Time
Information Reporting Specialist
Jacksonville, USA
Discovered 6 days agoFull-time
Financl Oprtns Srvcs Anlyst - Ldrship Excellence Anlyst Program
Los Angeles, USA
Discovered 6 days agoFull-time
Information Reporting Specialist
Jacksonville, USA
Discovered 6 days agoFull-time
Private Banker
San Francisco, USA
Discovered 1 weeks agoFull-time
Private Banker
Montecito, USA
Discovered 1 weeks agoFull-time