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The Manager, Housing Navigation and Stability provides strategic leadership, operational oversight, and performance management for GoodSupport Housing programs serving individuals, families, and veterans experiencing or at risk of homelessness.
This role oversees the HUD-funded housing program, the Veteran Dormitory transitional housing program, and Housing Assistance services delivered through Goodwill Opportunity Centers, including rental and utility assistance.
Through strong supervision, fiscal stewardship, data-driven decision-making, and community collaboration, the Manager ensures programs operate with integrity, compliance, and excellence. The Manager leads a team focused on housing navigation, system coordination, and long-term housing stability — ensuring participants not only obtain housing, but maintain it and build pathways toward independence.
This position plays a critical leadership role in advancing housing outcomes, strengthening partnerships, maintaining grant compliance, and cultivating a culture of accountability and participant-centered service.
The Manager, Housing Navigation and Stability provides strategic leadership, operational oversight, and performance management for GoodSupport Housing programs serving individuals, families, and veterans experiencing or at risk of homelessness.
This role oversees the HUD-funded housing program, the Veteran Dormitory transitional housing program, and Housing Assistance services delivered through Goodwill Opportunity Centers, including rental and utility assistance.
Through strong supervision, fiscal stewardship, data-driven decision-making, and community collaboration, the Manager ensures programs operate with integrity, compliance, and excellence. The Manager leads a team focused on housing navigation, system coordination, and long-term housing stability — ensuring participants not only obtain housing, but maintain it and build pathways toward independence.
This position plays a critical leadership role in advancing housing outcomes, strengthening partnerships, maintaining grant compliance, and cultivating a culture of accountability and participant-centered service.
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Oversee operations of HUD housing, Veteran Dormitory, and Housing Assistance services.
Ensure compliance with grant regulations, organizational policies, and best practices.
Monitor housing placement, retention, income growth, and participant outcomes.
Strengthen service coordination to support long-term stability.
Provide supervision, coaching, and performance feedback to assigned staff.
Establish clear expectations aligned with program outcomes.
Foster a culture of accountability, collaboration, and participant-centered service.
Monitor program budgets to ensure responsible and allowable spending.
Collaborate with finance and leadership on forecasting and reporting.
Support audits, monitoring visits, and required grant reporting
Maintain landlord and community partnerships to expand housing opportunities.
Monitor documentation, data quality, and case file standards.
Identify operational improvements to strengthen program performance.
Please complete application and attach resume with detailed work experience. Incomplete applications will not be considered for the position. EEO Employer/Vet/Disabled
Nonprofit Goodwill organization providing job training, employment, housing, and disability services for people facing barriers to work.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Onsite
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