Manager, Genetics

Develop, maintain, and foster an environment of positive employee relations and strong teamwork while working in compliance with established human resources policies and practices

Manage staffing requirements including staff hire and on-boarding, scheduling, training, performance evaluation, coaching and recognition.

Encourage trust and open communication by addressing staff concerns and inquiries in a timely manner and promoting respect and equity amongst staff.

Assist with the communication of information in a concise and timely manner to all staff regarding policy changes and other pertinent issues

Create and support learning opportunities for staff and students

Recommend, implement, and monitor departmental procedures, policies, and standards

Manage daily operational requirements including; inventory, equipment maintenance requests, vendor contracts, supporting testing priorities and workflow changes to best meet client and operating needs

Manage compliance; collection, preparation, and analysis of departmental reports and statistics

Effective management of Health and Safety programs to ensure compliance with organizational and legislative requirements

Lead quality management activities including occurrence management, monitoring quality metrics and preparing monthly/annual quality reports

Lead and support team initiatives for accreditation, including internal and external audits.

Develop, recommend, and implement strategies for continuous improvement in alignment with business goals which support departmental and company objectives

Provide exceptional customer service support, promote awareness of our services and ensure customer needs are addressed

Support business planning, goal development and project planning activities

Prepare billing and financial reports for internal and external client use

Extensive clinical laboratory experience, Molecular Diagnostics/Genetics preferred

Minimum B.Sc. in a Genetics-related science and registered with the College of Medical Laboratory Technologists of Ontario (CMLTO)

5-7 years previous managerial experience or demonstrated increased responsibility in a clinical laboratory environment demonstrating readiness for a management role

Experience in planning, preparing and devising work schedules

Direct experience in managing audits for regulatory compliance

Demonstrated understanding of the principles and processes for providing customer satisfaction. This includes meeting quality standards for services, and evaluation of processes

In-depth knowledge of statistics and management reports an asset

Certification or experience in lean workflow design an asset

Experience in applying project management principles and techniques an asset

Full proficiency with MS Office Suite (including Word, Excel, PowerPoint, Outlook)

Provide leadership in planning and managing operations resources to ensure a high level of service and delivery.

As a leader, role model and coach, foster an environment of positive employee relations, strong teamwork, and employee engagement.

Create an environment of trust and open communication, by sharing information in a timely manner and encouraging multi-directional feedback.

Act as a coach to promote career growth opportunities, educational pursuits, and participation in internal development programs.

Manage people’s resources for optimal workforce planning, recruitment, performance goal setting, training, scheduling and effective workflow.

Implement a talent strategy to align to talent current and future talent needs through recruitment & selection, employee development, EDI (equity, diversity & inclusion), workforce planning and succession planning.

Set expectations, counsel, coach and manage employee performance on an on-going basis and in relation to their performance.

Develop, implement, and monitor employee engagement initiatives in partnership with other leaders and HR to increase team performance and retention.

Recognize team and employee achievement.

Facilitate effective and collaborative working relationships among staff

Normal office/medical laboratory environment

The hiring pay range has been established; however, the final pay offer will be determined by taking into consideration various factors including but not limited to, level of experience and education requirements. At Dynacare, we may leverage AI-powered tools in our recruitment process. AI will never reach out to our candidates directly.

Passionate about supporting healthy lives with commitment and care? Please apply today and let us open the door to your extended career journey.

Dynacare has been a “Top Employer” for many years and there is a reason why. We are a great place to work. At Dynacare, we’re proud to hire the best people. If you are looking for a meaningful career where you can support healthy lives with commitment and care – we would like to meet you. We hope you will join us in our journey to become Canada’s health and wellness solutions leader.

Dynacare is proud to be an equal opportunity employer committed to the attraction, selection, advancement, and fair treatment of all individuals. We believe that our diversity is our strength, so we employ a diverse workforce and respect the needs of all our employees.

In accordance with provincial legislation and our Accommodation Policy a request for accommodation will be accepted as part of the Dynacare hiring process.