Lead Event Technology Operations: Own the end-to-end delivery of AV and event technology services across multiple events, ensuring operational excellence, execution consistency, and high-quality attendee experiences.
Manage Teams & Resources: Lead, train, and develop AV Project Managers, freelance personnel, vendors, and labor partners while driving accountability, performance, and execution standards.
Oversee Budgets, Vendors & Logistics: Manage vendor relationships, labor planning, equipment logistics, inventory, and event budgets while identifying opportunities to improve efficiency and control costs.
Drive Operational Planning & Process Improvement: Develop event execution plans, timelines, operational standards, training materials, and scalable processes that support business objectives and event growth.
Partner with Stakeholders: Collaborate with Conference Managers, Directors, Content teams, Production teams, hotels, and vendors to ensure successful event execution and to resolve operational challenges.
Provide Onsite Leadership: Serve as the operational lead during critical event phases including setup, rehearsals, live event delivery, and strike while proactively identifying and solving issues in real time.
What You Will Need
Bachelor's Degree or equivalent professional experience
5 years of experience in event operations, AV production, technical event management, production operations, or a related field
Experience leading vendors, contractors, project teams, and cross-functional stakeholders
Experience managing event budgets, labor planning, logistics, and operational resources
Strong project management, organizational, and decision-making skills
Advanced knowledge of Audio Visual systems, live event production, and onsite execution
Excellent communication, leadership, and stakeholder management skills
Ability to manage multiple complex priorities within a fast-paced environment
Comfortable working from Gartner's Carrollton warehouse and office location on a regular basis
Ability to travel extensively, including serving as the lead AV Project Manager for approximately seven or more events annually
Success in This Role Looks Like
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Events are delivered seamlessly with minimal operational disruption
Vendors, labor, and logistics are proactively managed and executed to plan
Teams consistently meet execution standards and operational expectations
Budgets and resources are managed effectively
Operational processes continue to improve and scale with business needs
Stakeholders view the Manager as a trusted operational leader and partner
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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
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About Gartner
Professional Services10,001+Founded 1979
Gartner provides actionable, objective business and technology insights, expert guidance, tools, conferences and consulting to executives and their teams worldwide.
