Manager, Event Management

This role is hybrid (3 days per week onsite) in our Skokie, IL location.

• Develops and executes event strategies that drive pipeline growth, customer engagement, and commercial impact aligned with North American business objectives.
• Designs attendee journeys and event experiences that support customer acquisition, engagement, and progression through the customer lifecycle.
• Identify, pilot, and scale innovative experiential marketing concepts that create differentiated customer engagement and strengthen market leadership.
• Leads cross-functional event planning and communication, aligning Sales, Marketing, Product, and leadership teams around business priorities, event objectives, customer value propositions, and post-event follow-up strategies to maximize commercial impact.
• Oversees event planning, budget management vendor relationships, and resource allocation to ensure programs are delivered on time, within budget and in alignment with objectives.
• Develops and delivers booth staff training programs, messaging guides, and executive briefing materials to ensure a consistent, audience-centric brand experience across all events. Coaches internal teams on active listening techniques, customer engagement best practices, and adaptive messaging strategies to effectively respond to attendee interests, personas, and business challenges while accurately representing company priorities and value propositions.
• Develop executive-level event performance reviews, including ROI analysis, attendee engagement metrics, pipeline influence, and recommendations that inform future investment decisions.
• Bachelor’s degree in marketing or related field.
• Minimum 7 years of experience with event management, vendor management, and creative event planning.
• Minimum of 3 years of direct people management
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Ability to work under pressure and meet deadlines
• Budgeting and financial management
• Ability to creatively think outside the box
• Strong negotiation and vendor management skills
• Ability to work with multiple stakeholders and organize others
• Flexibility to work some evenings and weekends
• Travel required