Manager - Enterprise Solutions Management
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Key skills for this role
About the Role
About the Role: KSIADC is seeking a Manager – Enterprise Solutions Management to manage enterprise systems operations and ensure they support business and airport operational needs effectively.
Key Skills for This Role
Full Job Posting
About The Role
KSIADC is seeking a Manager – Enterprise Solutions Management to manage enterprise systems operations and ensure they support business and airport operational needs effectively.
Key Responsibilities
- Manage daily operations of enterprise systems including ERP, HCM, Finance, and Procurement platforms
- Ensure system availability, performance, and reliability across all business functions
- Coordinate with vendors and service providers for support, enhancements, and issue resolution
- Manage system upgrades, patches, and release deployments
- Oversee system integrations between enterprise and airport systems
- Monitor system performance and proactively resolve issues impacting users
- Lead testing activities including SIT and UAT to ensure system quality
- Ensure compliance with IT governance, cybersecurity, and regulatory requirements
- Support business units in capturing requirements and translating them into system changes
- Track and manage incidents, problems, and service requests
- Maintain system documentation, processes, and user guides
- Support automation initiatives to improve operational efficiency
- Monitor system usage and drive user adoption across departments
- Manage small to mid-scale system projects and enhancements.
- Report on system performance, risks, and improvements to leadership.
Qualifications And Experience
- Bachelor’s in IT, Computer Science or related field.
- 7–10 years in enterprise systems.
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