Manager, Engineering

Your Role

• Team Leadership: Lead, mentor, and develop a high-performing team focused on Developer Productivity Operations, CI/CD systems, and developer enablement platforms.
• Infrastructure & Platform Ownership: Own performance and reliability for core tools, including GitHub, Jenkins, Artifactory, Gerrit, and repository services.
• Operational Excellence: Maintain 99.9%+ uptime across environments while defining and tracking team SLAs, KPIs, and system metrics.
• Automation & Pipeline Optimization: Drive continuous automation initiatives across environments to eliminate manual processes and increase system resilience.
• Incident & Governance Oversight: Direct incident response efforts, execute root cause analysis, and ensure compliance with security and governance standards.
• Cross-Functional Escalation: Serve as the primary escalation point for complex operational issues (requiring occasional off-hours availability) and partner across engineering, security, and platform teams.
• What You Will Bring
• Leadership: Experience managing or leading technical teams within modern DevOps, SRE, or infrastructure environments.
• Technical Proficiency: Broad experience with enterprise repository, artifact, and CI/CD tools such as GitHub, Jenkins, Gerrit, and Artifactory.
• Operational Focus: Proven ability to manage high-availability infrastructure environments and uphold strict SLAs/KPIs.
• Continuous Improvement: High proficiency with driving continuous improvement and system resilience through rigorous root cause analysis (RCA) and post-incident reviews.
• Strategic Evaluation: Track record of evaluating and implementing new tools and technologies to improve the software delivery ecosystem.
• Work Arrangement
• Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.