Manager, Engineering

10-15 years of experience with a consistent track record in development projects involving product development, as both an individual contributor and a team/tech lead.

2 years managing a team of 5+ engineers, including experience managing, motivating, developing/coaching, and appraising the team assigned to the project.

Experience leading the development of complex, scale-out, distributed systems based on Service Oriented Architecture/Microservices (preferred).

Understanding of modern programming languages such as Go/Python and concepts such as multi-threading, concurrency, data-intensive applications, and NoSQL databases.

Demonstrated experience building and operating multi-tenant SaaS services — service APIs (REST/gRPC), asynchronous and event-driven workflows, and data stores at scale.

Experience owning services in production: availability and latency objectives (SLI/SLO), on-call, incident response, and root cause analysis.

Understanding of cloud technologies (AWS / Azure preferred; GCP also relevant) and of containerized deployment (Docker, Kubernetes).

Demonstrated experience building products in the areas of Cloud/SaaS services, Storage, Virtualization, or Networking/Security.

Experience with platform concerns that cut across products: tenant isolation, authentication and authorization, rate limiting and quotas, schema and API versioning, and safe migration of live tenants.

Exposure to data protection, backup/recovery, or cyber-resilience domains (RPO/RTO, retention, immutability).

Familiarity with security and compliance expectations for enterprise SaaS (SOC 2, ISO 27001, GDPR, HIPAA, FedRAMP).

Experience shipping AI-assisted or LLM-backed product capabilities, and the platform work that supports them.

Start-up development and/or management experience is nice to have.

Coordinate with Product Management, UX and architects to come up with high level design for the features, estimates, plan and timelines for the delivery.

This is a hands-on role that involves understanding the product at a detailed level and contributing to design discussions and code reviews.

Define release scope in conjunction with Product Management, and own end-to-end delivery of new features and service releases, often in parallel.

Own the operational health of the services your team runs — availability, latency, and cost objectives — and drive on-call quality, incident response, and follow-through on root cause analysis.

Partner with the product teams that build on top of your platform: treat them as customers, set clear API and migration contracts, and manage change without breaking them.

Help with ongoing escalations as required, and establish lean engineering practices such as CI/CD, TDD, effective code reviews, and automated testing.

Track and report progress on a timely basis; flag risks early and come up with feasible mitigation plans.

Define the team structure, and hire and strengthen the team to support the product roadmap and company vision, working closely with Talent Acquisition.

Coach, mentor and provide regular and timely feedback to direct reports; set SMART goals, run performance conversations, and create individual development plans that groom talent for promotion and career growth.

Participate in customer and sales connect sessions for product feedback, and maintain strong awareness of the market and competing products.

B.Tech / B.E / M.E / M.Tech (Computer Science) or equivalent.