Manager, E-commerce Category Management

Generate creative and unique promotion & offers tactics for B2C and Marketplace DTC business based on market research and competitive analytics

Working with SECA’s direct account managers to generate dropship opportunities and conversion

Gather all information and requirements regarding all sales initiatives (ie. Product launch, promotion, key sell-out platforms, etc.) then provide timely communications to the operations & SCM teams

Constantly assess current system and operation limitations and look for areas of sales growth in those areas

Constantly monitor site readiness and promotion executions to minimize potential customer escalations and negative sales impact

Define DTC sales target for each division in Marketplace and Direct customer(Dropship) and share with sales division’s PM team and leaders to look for additional opportunities

Obtain alignments & internal approvals on key activities & processes with all related divisions (sales divisions, finance, service, etc.)

Lead internal projects (and activities) tracking, reporting and weekly meetings

Manage sales program activities across the eCom Content team, Marcom, Sales, PM

Expand Dropship business to IM/CE opportunities

Manage and work with leadership for eStore sell-out forecast, SCM, CPFR, and CMF process for CE/Marketplace/Dropship

Work with the marketing and legal team to develop creatives and legal terms & conditions for online offers and promotions of sales divisions

Manage business relationships with external partners (eCommerce Reseller, Distributor, Payment provider and various Service providers, Marketplace and direct customers)

Work with external partners to develop sales strategy and promotion plans (i.e. Financing, Trade-in, CPO, etc.) to meet various consumer needs and provide relevant benefits

Work with partners to develop account specific sales and marketing plans to drive Marketplace and Dropship business

Conduct regular business reviews with the partners to improve visibility to critical KPIs, co-develop solutions to drive operational success

Work with various internal teams such as legal, Marcom and finance to develop contracts, communication materials, and reconciliation of Marketplace sales/returns

Lead and support new Marketplace/ Dropship accounts development

Lead all communications to external partners in developing sales promotions (i.e. external gift card offering, 3rd party company product offering with purchase of Samsung products) involving both parties

Skills and Qualifications

An Associate’s degree in Marketing or Business or related field from an accredited college or university or equivalent experience in consumer electronics industry

Demonstrated people management skills

Expert in Excel, Word, PowerPoint and proficiency with Online Analytical Processing (ie. Omniture & Google analytics)

Strong analytical & persuasion skills

Possess exceptional organizational & planning skills and attention to detail while having Sense of curiosity & urgency

Highly developed communication & interpersonal skills, able to build relationships and interact comfortably with a wide range of levels in the organization: from senior executives to support staff within and outside of the company

Self-motivated and able to work with limited supervision

Strong organizational and planning skills

Proven ability to function effectively in a team environment.

Ability to travel overseas

SEO/SEM

5-7 years’ experience in eCommerce & Marketplace, strategy & planning, product management

Thorough understanding of product and promotion cycles

Experience working with eCommerce & Marketplace CMS

CommerceHub platform and marketplace platform such as eBay, Amazon or Shopify experience would be an asset

Experience with digital performance marketing would be an asset.

The salary range for this role is expected to be between $93,000 to $128,000 and reflects base salary only. Actual pay will be determined based on a number of factors and may vary depending on job-related knowledge, competencies, qualifications, relevant skills and experience. This posting is for a current job vacancy.

The total rewards package for a Regular Full-Time employee may include a variable incentive, savings matching (RRSP/TFSA/NRSP), extended health and dental benefits with spending accounts, wellness and well-being benefits, development opportunities, and other employee perks.

Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

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