Manager, Compliance Training

Customer Focus Delivers effective compliance learning programs and partners with employees, agents, third parties, and business stakeholders to support understanding and adherence to policy, regulatory, and organizational requirements.

Delivers effective compliance learning programs and partners with employees, agents, third parties, and business stakeholders to support understanding and adherence to policy, regulatory, and organizational requirements.

Management & Planning Defines training requirements, standards, priorities, and processes to ensure consistent and effective compliance learning across the organization.

Defines training requirements, standards, priorities, and processes to ensure consistent and effective compliance learning across the organization.

Business Expertise Apply in-depth knowledge of compliance training practices, adult learning principles, learning technologies, and regulated business environments to develop and deliver training programs that support regulatory requirements, global policies, and organizational objectives.

Apply in-depth knowledge of compliance training practices, adult learning principles, learning technologies, and regulated business environments to develop and deliver training programs that support regulatory requirements, global policies, and organizational objectives.

Leadership Provides leadership on compliance training initiatives through stakeholder engagement, cross-functional collaboration, influence, and program oversight to support organizational compliance objectives.

Provides leadership on compliance training initiatives through stakeholder engagement, cross-functional collaboration, influence, and program oversight to support organizational compliance objectives.

Advanced understanding of instructional design methodologies, adult learning principles, compliance training, e-learning development, learning technologies, and learning management systems. Applies this expertise to design, deliver, and continuously improve compliance training programs aligned with regulatory requirements and organizational objectives.

Impacts compliance capability, awareness, and adherence to organizational policies across multiple business functions through the design, delivery, and oversight of compliance training programs.

Influences employee understanding and application of compliance obligations, policies, and standards through the design, delivery, and oversight of compliance training programs. Partners with Compliance, Risk, Legal, Operations, and business stakeholders to drive training effectiveness and support organizational compliance objectives.

Develop innovative learning solutions by analysing training needs, translating regulatory and policy requirements into engaging learning experiences, and adapting programs to evolving business and compliance requirements.

Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

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